Reviews (8,294)

Overall rating
4.3
Counts per rating level
  • 66% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for boosting product visibility and customer engagement through easy integration and product catalog syncing for shoppable posts and ads. The setup is straightforward, enhancing ad management and sales tracking, crucial for business growth. Responsive customer support is also highlighted for efficiently resolving issues, ensuring a user-friendly experience that aids in effective social media marketing management.

November 15, 2020

good........................................................................................................................................................................stuff

MadeByCHI Brand
United States
About 1 year using the app
December 7, 2020

Easy setup. New to Shopify and decided to connect channel to promote on Facebook and Instagram. Look forward to seeing how it drives traffic to my store.

INRGI Coffee Company
United States
About 1 year using the app
November 14, 2020

Easy to use,very helpful. Explains every step easily and guides you through everything you need to set up the account

estrella glamour
United States
About 1 year using the app
February 14, 2021

I created my website for my business page. It was easy to navigate and use. A few little hiccups but if i dig deeper i am sure i will figure it out.

GLITTER GLAM GEMS
United States
About 1 year using the app
March 13, 2021

i use this app for business. i like how it put things together for me. i would like it to be faster response.

Bmore Black Onyx
United States
About 1 year using the app
March 18, 2021

J'ai utilisé cette application pour pouvoir mettre en vitrine ma boutique par ce canal social. J'ai pas encore effectuer de vente pour l'instant mais je crois que ça ne saurait tarder.

K'RIN-R
France
About 1 year using the app
Edited December 4, 2020

Aplicación muy útil y recomendable 100%. Si eres emprendedor y necesitas mejorar tu visibilidad y comunicación con tus clientes y dispones de un presupuesto ajustado esta es sin duda tu app.

AmadeoHome
Spain
About 1 year using the app
September 28, 2020

I am really trying to learn all of the steps for ecommerce. Seems to be getting better. Hopefully will get better.

Prancing Goat Soap Co
United States
About 1 year using the app
September 30, 2020

so far, easy. i am a super novice on facebook and run into problems all the time and have nobody to ask. I have joined the help group but nobody has ever answered my posts. ill figure it out, i guess

Noahs Cool Stuff
Canada
About 1 year using the app
Meta replied October 1, 2020

Thank you for sharing your review and experience. Our Shopify Community forum is a great resource to ask questions on, and I'll be following up via email to provide some additional ways you can get support from Shopify for Facebook. - Veena, Shopify Support

September 11, 2020

Nice, but I have had a bad experience with a Facebook Shop by shopify. The price of the products was presented as incorrect.

burning-item.shop
Israel
About 1 year using the app
Meta replied September 12, 2020

Thank you for taking the time to leave a review and share your feedback. I'll be following up with an email shortly to learn more about your experience and product pricing issue. - Veena, Shopify Support