Reviews (9,221)

Overall rating
4.2
Counts per rating level
  • 65% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its straightforward setup and seamless product catalog syncing, enabling easy creation of shoppable posts and ads on social media. This integration boosts visibility and sales by allowing purchases directly from social feeds. The user-friendly interface aids in managing marketing and sales, while responsive customer support assists with any issues. Highly recommended for enhancing e-commerce through social media connectivity.

September 3, 2020

its was great fast and easy setup. took no time at all and was very straight forward. used before and works well

Sadie Lane
United States
2 months using the app
September 25, 2020

Just started to use the app and it's been okay so far. Set up was easy enough, but some of my products got flagged, so need to figure out why.

Live Free Foods
United States
Over 2 years using the app
Edited October 2, 2020

I used this app to streamline ads. It makes audience building much easier. I wish it showed its work a little better

Appalachian Gear Issue
United States
2 months using the app
September 9, 2020

Amazing app for Facebook Advertising & Shop connected with website. This app advice me to do everything with Facebook & Shopify for advertising.

Nalora
Malaysia
2 months using the app
September 9, 2020

Too complicated and now I cannot figure how to add anything to Facebook or instagram. No tech support and no instructions

Better Than Before Consignment
United States
Over 2 years using the app
Meta replied September 10, 2020

Thanks for taking the time to leave us a review and share your feedback! We are continually improving our app, and your opinion is essential in this process, so I’d like to look into this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Rob, Shopify Support

December 28, 2020

Usei este aplicativo para ajudar nas vendas dos produtos de loja E-comprei Store, ótimo aplicativo, porém poderia ser mais didático.

E-Comprei
Brazil
2 months using the app
January 22, 2022

A complete nightmare. Products do not sync properly with facebook. Some of my products get rejected with no clear reason why. for example a variant of my product was rejected for an incorrect image despite having the same image as every other variant? There is no way to fix any of the issues. Collections do not sync properly. Facebook shows shopify collections that have long since been deleted with no way to remove them facebook. It will not allow me to add certain collections to my shop because "not enough visible items" despite having all items visible. This entire app is a complete cluster f*ck with multiple pages such as commerce manager, ads manager, business manager. It is incredibly convoluted and makes no sense. You would think facebook, being a multi-billion dollar company, would not have so many issues but i have never seen such a mess. I wish facebook would die out so we would not be forced to use it.

Vermillo
United States
Over 2 years using the app
Meta replied January 24, 2022

Hi there,

My name is Ashley from Shopify support. Thank you for taking the time to review our app. Your feedback is extremely valuable. I'm sorry to hear about the issues you are facing with Facebook. I'm going to follow up with you in an email and see where I can help.

Ashley | Shopify Support Specialist

October 12, 2020

I connected my personal FB to create trafficking for my store. I liked how you can track your results on facebook, making it easier for you to manage data and adjust future ads to create a better product turnout.

Di'Ôr Tēaz
United States
2 months using the app
Edited February 1, 2021

It seemed pretty straight forward. I'm kind of new at all this so I'm jus hoping I did it all correctly.

BeautifulBee Boutique
United States
Over 2 years using the app
Edited October 11, 2020

its ok its really hard to navigate and some things with building the store but overall it is ok i like itsooooooo noooooo moooooow boty x, cjjhsbj.jasggsjmscnuiehwgeedflkm;nbxjghvbjkmckfehs

StarPalace4Us
United States
2 months using the app