Reviews (9,221)

Overall rating
4.2
Counts per rating level
  • 65% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its straightforward setup and seamless product catalog syncing, enabling easy creation of shoppable posts and ads on social media. This integration boosts visibility and sales by allowing purchases directly from social feeds. The user-friendly interface aids in managing marketing and sales, while responsive customer support assists with any issues. Highly recommended for enhancing e-commerce through social media connectivity.

September 18, 2024

Excelente, muy intiutiva de configurar.

Esos Güeyes
Mexico
17 minutes using the app
September 13, 2020

Well executed. The app adds a high level of simplicity to an otherwise complicated facebook integration process. Priceless!

Sugar Coated Gifts
United States
2 months using the app
June 7, 2023

Zero app support, my account got hacked and no help....
I don't recommend installing this. ........

Fames Chocolate
United States
Over 2 years using the app
Meta replied June 14, 2023

Hi there,
Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.
Please contact our Business Support team via this link: https://help.shopify.com/en/support/support-type?returnTo=topic-select/sales-channels/sell-on-facebook-or-instagram
We can follow up with you directly and ensure you have the best possible experience.
Thank you,
[Meta Support]

Edited September 14, 2020

muy buena me dijeron todavia no la probe pero me pidieron que llene este formulario pero estoy seguro que es buena

La Tienda Argenta
Argentina
2 months using the app
February 17, 2021

Sometimes things just dont work for some reason and then when you try again they do. a tutorial would make it beter

TheBeeKeepersHoney
New Zealand
Over 4 years using the app
Meta replied February 23, 2021

Thanks for sharing your feedback! We work hard to improve our app functionality, so I’d like to look into this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support

December 10, 2022

Can I give a 0 stars?!?! And this is to the support "pro people". Every single time the conversation starts from the point zero! Please hire some people how actually helps us users...

Chili F*cktory
Finland
Over 2 years using the app
Meta replied May 4, 2023

Hi There!
Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution. Please contact our Business Support team via this link https://fburl.com/r6pazraf so we can follow up with you directly and ensure you have the best possible experience.

Thank you,
[Meta Support].

November 18, 2020

So far it's pretty easy to use. I need to continue setting up. It was a little confusing at first, but it is flowing better now

Spiritual Sweet Fire
United States
Over 2 years using the app
September 30, 2020

I used this app to set up my Shopify and it was truly the easiest thing. I love it, with just a few clicks and everything was set and ready to go.

We Fashion Boutique
United States
2 months using the app
September 7, 2020

I helps a lot for me to generate sales and connect with my target customers. keep up the good work.

Tech Workz
Philippines
2 months using the app
Edited March 11, 2021

It was a little bit intimidating starting my first app, but all and all it went well, I guess I was excited about the app and how it would turn out. I like the way Facebook channel worked out for me. I enjoyed the courtesy of the whole experience .

Preferred Automotive Co
United States
2 months using the app