Reviews (9,221)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate the app for its straightforward setup and seamless product catalog syncing, enabling easy creation of shoppable posts and ads on social media. This integration boosts visibility and sales by allowing purchases directly from social feeds. The user-friendly interface aids in managing marketing and sales, while responsive customer support assists with any issues. Highly recommended for enhancing e-commerce through social media connectivity.
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I liked that it was easy to install to Shopify. I hope that connecting it to the Facebook app will help me sell more.
Recomendaria pasos más personalizados y seria de gran ayuda poder contactar con facebook por telefono en caso de algun problema para poder dar una solucion más precisa.
It was a seamless process... very easy to use. I am so excited about this and cant wait to enjoy the feature
The integration with Shopify is very easy and all the steps are clear. Overall the experience is very good.
Terrible app. As other have also mentioned. FB blocked my ability to have a shop and there is no one to get support. This has been going on for weeks and no resolution. Very very very frustrating! Shopify and Facebook you owe your customers/clients good service. Robots are not working!
Hello,
Thomas here from Shopify. Thanks for taking the time to submit your feedback. We're going to follow up with you over email to open up the lines of communication and see if we can address some of the issues you were having with the app.
Thomas | Shopify
Absolute rubbish. I had to disconnect my original fb shop when personal products from fb marketplace showed up on my shopping page for my business. Since then it has been a nightmare pretty much. This app does not work and as soon as I get to the end of setup it will not let me connect a new or old commerce account. I have troubleshooted, tried everything I possibly can but this problem has persisted!
Hey there,
Adil here from Shopify. Thank you for taking the time to share your review of the Facebook Channel with us. Your feedback is extremely valuable. I'm sorry to hear of the struggles you are facing setting up the Facebook Channel, specifically the Commerce Account. I'm going to look into this and follow up with you in an email to open up lines of communication to see if I can help you any further.
Adil | Shopify
I Have had som problems that seams to be like I am beeing keeps in a loop between Shopify and FB. But it now seams to be in order. I think the integration works great.
i use the app to advertise my business and it has helped me get more customers and sales on my website
This application solves the assigned tasks very efficiently and quickly !!!
I strongly advise you to use this application!
Seamless integration with Facebook and Instagram. Couldn't ask for more! Keep it up, Mark and Team!