Reviews (9,242)

Overall rating
4.2
Counts per rating level
  • 65% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its straightforward setup and seamless product catalog syncing, enabling easy creation of shoppable posts and ads on social media. This integration boosts visibility and sales by allowing purchases directly from social feeds. The user-friendly interface aids in managing marketing and sales, while responsive customer support assists with any issues. Highly recommended for enhancing e-commerce through social media connectivity.

November 30, 2020

very helpful for setting up my shop!! !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Kelly's Killer Boutique
United States
About 2 months using the app
March 3, 2024

nice

beauty art
United States
About 2 months using the app
Meta replied March 8, 2024

Hi There!

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Thank you,
Meta Support

Edited March 11, 2021

I just start using but i like it .I am new but i thing knowledge comes with time using channel . Lot of tips to learn how to use channel .

thesportline.shop
Ireland
About 2 months using the app
February 10, 2021

I love the fluidity. Perfect in every way. Innovative, painless, easy, click click click click done. ✅

Readyflex Health & Fitness
United States
About 2 months using the app
February 26, 2024

Best for Sales and marketing

TheMakhan
India
Almost 2 years using the app
Meta replied March 1, 2024

Hi There!

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Thank you,
Meta Support

February 1, 2021

I found it easy to set up. However, I didn't get the option to set up free ads which was my goal for using this app. It wasn't easy to differentiate between free and paid ads option

3D Digital Distributing
Germany
About 2 years using the app
October 15, 2020

It made the whole experience fast and easy to complete. I would like to have a shorter summarized version of terms and conditions in addition to the regular long explanation provided

Viaggio and Coffee
United States
About 2 years using the app
October 11, 2020

It's great so far. The app walked me thru everything. We'll see if everything works correctly as time goes on.

Amari & Jack
United States
About 2 months using the app
Edited February 20, 2021

great way to go all people needed i think ,poweful tool i love it all people should i recomend it please help yourself with this great app sincererly a tech expert new inprovement

Achorros.com
United States
About 2 months using the app
February 10, 2022

Im giving three stars becuase I can not get in touch with someone from Facebook and it is near impossible to get a response. I am really curious on the payments side of things with Facebook as the app is telling me I have to sign up with PayPal in order for my products to keep showing up through the app. On the other hand, the app is awesome and works great for small Businesses. The Marketing and everything else about it is a 4.8 out of 5. If I could just have someone reach out to me in regards to getting the payments figured out, that would be awesome.

ajresale
United States
Over 3 years using the app
Meta replied February 11, 2022

Hey there,

Adil here from Shopify. Thank you for taking the time to share your review of the Facebook Channel with us. I'm sorry to hear about the struggles you are facing with contacting Facebook. I'm going to follow up with you in an email to provide you with some information that can help.

Adil | Shopify