Reviews (9,245)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate the app for its straightforward setup and seamless product catalog syncing, enabling easy creation of shoppable posts and ads on social media. This integration boosts visibility and sales by allowing purchases directly from social feeds. The user-friendly interface aids in managing marketing and sales, while responsive customer support assists with any issues. Highly recommended for enhancing e-commerce through social media connectivity.
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This suck so bad... facebook support team need help none of them knows what they are doing.. this app suck so bad... I used to love shopify but i am now thinking of another platform ... I am losing so much money with this app of facebook i ask for shopify help and i get a respond when im sleeping this suck ! ugh
Hey there,
Adil here from Shopify. Thank you for taking the time to share your review of the Facebook Channel with us. Your feedback is extremely valuable. I'm sorry to hear of the issues you are facing with the Facebook Channel. I do want to make sure that you get the support that you need, so I'm going to follow up with you in an email to open up lines of communication.
Adil | Shopify
so far it's good experience to me.. i'll definitely recommend to others.. but if could improve more user friendly with shopify store.. will be great!
very good and helpful ... pretty much guides us through the process making it simple and successful. thank u
The setup was really easy & smooth. My experience was hassle free. Overall it was a good experience.
Great For Reaching Customers very Helpful wish I could give it ten stars I would easy to set up and work with.......
Muito Bom excelente ferramenta estou conhecendo esta plataforma e estou muito satisfeito com as divulgações oferecidas.
I encountered some account issues initially which were quite inconvenient, especially being new to Facebook Ads and the platform. The FB team were very kind enough to review my account and helped resolve the issue, though it took longer than I expected. Thanks for that. Overall, I love the support and the intuitiveness of the platform...was a little intimidating at first but I quickly got up to speed. :)
Our account got banned for life from Facebook after using this app. I even spoke to Facebook on the phone and they said too bad. Would not recommend this or Facebook advertising to anyone. How do you ban a fabric company for policy violations? Did the floral quilt offend someone? Anyways they just banned a 7 figure account and they don't care whatsoever. I am seeing a pattern with the Shopify apps that are built with the actual companies, they cause nothing but problems for the businesses. Moving forward we will be sticking with 3rd party apps, at least they care.
Hey there,
Adil here from Shopify. Thank you for taking the time to share your review of the Facebook Channel with us. I'm sorry to hear about the issues you are facing with the Facebook channel. When it comes to restricted accounts, suspensions and bans it is completely handled by Facebook and Shopify has no hand in these decisions whatsoever. However, I'm going to follow up with you in an email to provide you with some information that can help.
Adil | Shopify
Bueno
¡Hola!
Gracias por tomarse el tiempo para dejar una reseña y compartir su experiencia con nosotros. ¡Apreciamos saber de nuestros clientes!
Gracias,
Meta soporte
I used this app to help me improved in using this channel. I also believed that with the help of these apps I can get more leads. I hope that there would be more features will come to make it more useful for us. Thanks