Reviews (9,251)

Overall rating
4.2
Counts per rating level
  • 65% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its straightforward setup and seamless product catalog syncing, enabling easy creation of shoppable posts and ads on social media. This integration boosts visibility and sales by allowing purchases directly from social feeds. The user-friendly interface aids in managing marketing and sales, while responsive customer support assists with any issues. Highly recommended for enhancing e-commerce through social media connectivity.

February 20, 2024

Excelente opción para facilitar la interacción con los clientes

santiGO
Spain
About 2 months using the app
Meta replied February 23, 2024

Hola!

Gracias por tomarse el tiempo para dejar una reseña. ¡Apreciamos saber de nuestros clientes!

Gracias,
Meta soporte

October 9, 2020

Amazing app changed the way ecom works i absolutley love it amazing amazing amazing wouldnt change it for the world

LampLighter
Canada
About 2 months using the app
October 30, 2020

So far so good. I always get a bit nervous linking this to that, but I do trust Shopify and the more all my channels are integrated the better.

Music Box Designs
Netherlands
Almost 2 years using the app
Edited December 14, 2020

I used this app and it was easy to set up. Thank you! Once it goes into play I will add more of a review. I don't have anything else to say because I haven't used it. But I think the set up was great!

Shesss Me Inc
United States
About 2 months using the app
November 6, 2020

This is a great app definitely 10/10. It was informative and I learnt a lot especially as a beginner.

The Supreme Gym
United States
About 2 months using the app
November 19, 2023

best

crasbozia.com
United Kingdom
About 2 months using the app
Meta replied November 20, 2023

Hi There!

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Thank you,
Meta Support

November 29, 2020

I couldn't get better help to set up my marketing needs, needless to say how fast and easy it directed me to the end. It would be nice if the app showed a sample video presentation.

FIVE TAN
Canada
About 2 months using the app
November 10, 2023

Facebook/Instagram is one of the worst tools available. Endless errors and issues appear out of nowhere and the support team is absolutely awful. Orders placed through Meta have countless payment errors and I end up having to chase money from customers directly after product has been delivered because Meta arbitrarily cancels them and withholds the money. You'd think one of the biggest tech companies in the world could pull off super basic operations, but no.

Sunniemade
United States
Almost 2 years using the app
Meta replied November 20, 2023

Hi There!
Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram so we can follow up with you directly and ensure you have the best possible experience.

Thank you,
[Meta Support].

April 22, 2022

Very good app, was able to push my products straight away to facebook marketplace which is great. Thank you!

forgegenius
United Kingdom
About 2 months using the app
September 9, 2024

Makkelijk en snel geïnstalleerd

Prodexx Nederland
Netherlands
6 minutes using the app