Reviews (9,250)

Overall rating
4.2
Counts per rating level
  • 65% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its straightforward setup and seamless product catalog syncing, enabling easy creation of shoppable posts and ads on social media. This integration boosts visibility and sales by allowing purchases directly from social feeds. The user-friendly interface aids in managing marketing and sales, while responsive customer support assists with any issues. Highly recommended for enhancing e-commerce through social media connectivity.

September 24, 2020

very gooddd xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxcxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

gaiushome
Canada
About 2 months using the app
December 1, 2020

I'm just not 100% sure of the changes being made. how many times will I have to change my Facebook connection in the future. This is my 3rd time.

Mush Boutique
United States
About 3 years using the app
Meta replied December 3, 2020

I appreciate your feedback! Thank you for your honesty and your commitment to our platform for such a long time. Shopify is constantly looking for ways to improve the merchant experience and make their lives easier. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support

October 24, 2020

the app has not been installed yet. detailed experience will updated once the app has been used. thank you for your concern.

Trea Butter
United States
Almost 2 years using the app
June 27, 2024

dificil

Schiavi's Moda e Fitness
Brazil
19 days using the app
November 25, 2020

This app made connecting my accounts so easy, it was simple and as quick as it could have possibly been

Lavender Lush
Canada
About 2 months using the app
December 16, 2020

I haven't had the best luck learning how to integrate the Facebook Channel successfully. Hoping to give it another try so I could change my rating.

Kids Slime Club
United States
Almost 2 years using the app
Meta replied December 17, 2020

Thanks so much for taking the time to share your experience! I'd like to hear more about the errors you are currently facing so I can help you get set up on our app. I will be sending you an email shortly to get in touch. - Anna, Shopify Support

September 5, 2020

I have enjoyed setting up the app and it has been helping me put my business out there. I have been able to reach a lot of people and give my business a name.

Amie's Essentials
United States
About 2 months using the app
Edited December 16, 2020

Very easy to set-up and user friendly. My team and I are so excited to finally be selling on Facebook.

Spice Barrel & Co.
Canada
About 2 months using the app
October 14, 2020

I found it fairly straight forward
A little confusing in some places but I think I have it set up correctly

Avant Store 54
Australia
About 2 months using the app
March 4, 2021

Easy and simple to setup for a beginner like myself lol I love facebook and would definitely keep this app in all my stores.

Luxe Women's Jewelry
United States
About 2 months using the app