Reviews (9,258)

Overall rating
4.2
Counts per rating level
  • 65% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its straightforward setup and seamless product catalog syncing, enabling easy creation of shoppable posts and ads on social media. This integration boosts visibility and sales by allowing purchases directly from social feeds. The user-friendly interface aids in managing marketing and sales, while responsive customer support assists with any issues. Highly recommended for enhancing e-commerce through social media connectivity.

November 1, 2020

Easy to setup. I set up a Facebook ads account and pixel first then added this channel and it went really smoothly.

Instyle Club
United States
About 2 months using the app
October 24, 2020

So far so good, it is pretty step by step and easy to use, now we will see if it is as easy to use as to set up

Custom Design & Engraving
United States
About 2 months using the app
October 20, 2020

Helpful for selling on Facebook, listed multiple products on facebook through the app. Would recommend to other sellers.

ATTRACTION DR. 美白醫生
Taiwan
About 2 months using the app
October 22, 2020

A bit difficult to set up, but the response from Kat was extremely friendly and it encouraged me to give it another try. Everything seems to be going ok now.

Stella Kanpou
Japan
Almost 2 years using the app
Edited November 30, 2020

Reconnected our Shopify store with Facebook and Instagram. The process was fairly easy to work through.

Headspace Hair Salon
New Zealand
Almost 2 years using the app
December 1, 2022

Frustrating ... I use to be able to post new items and run ads from Shopify. Now it says disconnected and I cannot add Meta posts to my marketing campaigns. Can we have the old app back?

The Passport Hustle
United States
About 3 years using the app
Meta replied December 2, 2022

Hi there!

Steve from Meta here! Thank you for taking time to leave a review. I understand your frustration with the recent changes. If you would like to run campaigns on Facebook and Instagram, you will need to do so from Meta.

If you would like assistance with this and haven’t already reached out, please contact us through our business support team (https://www.facebook.com/business/help), so we can ensure you have the best possible experience.

Thank you,
Steve

Edited March 3, 2021

lot of glitch. stay away from facebook if you like to increase your sales. Facebook is a open book giving and selling our data to others

shop416.com
Canada
Almost 2 years using the app
October 11, 2020

I really appreciate this application which I highly recommend. It is currently the best application I have ever used.

LovelyBrush
France
About 2 months using the app
October 24, 2020

Very Helpful. I found that it was easy to connect, especially for somebody who doesn't know much about this

Stecia Gaming
United States
About 2 months using the app
Edited October 25, 2020

the app is very very easy to use and it will help me in setting up my page and running the ads succesfuly thanks facebook

HARLEYFROST
India
About 2 months using the app