Reviews (9,266)

Overall rating
4.2
Counts per rating level
  • 65% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its straightforward setup and seamless product catalog syncing, enabling easy creation of shoppable posts and ads on social media. This integration boosts visibility and sales by allowing purchases directly from social feeds. The user-friendly interface aids in managing marketing and sales, while responsive customer support assists with any issues. Highly recommended for enhancing e-commerce through social media connectivity.

April 12, 2021

I use this app since I advertise more on Facebook and Instagram. I think right now, the app is getting better, but they're still room for improvement.

COMPAGNON DE VIE
United Kingdom
Over 1 year using the app
November 18, 2020

Very easy to set up, unlike some apps. The steps were easy to understand, although there were some products which couldn't be displayed this however was outlined in the setup what I needed to do as there was info missing. So thanks for the easy steps to follow.

Best Viral Products
New Zealand
About 2 months using the app
May 16, 2023

PURCHASE TRACKING IS HAVING ERROR. ACTUAL SALES IN SHOPIFY IS 100 BUT IN META ADS MANAGER IT IS 33

I HAVE ALREADY CONTACTED META SUPPORT BUT ISSUE NOT RESOLVED. BY REPLYING BLA BLA REASONS TICKETS ARE CLOSED WITHOUT RESOLVING THE ACTUAL ISSUE

Bongosaj
India
Over 1 year using the app
Meta replied May 22, 2023

Hi There!
Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution. Please contact our Business Support team via this link https://help.shopify.com/en/support/support-type?returnTo=topic-select/sales-channels/sell-on-facebook-or-instagram so we can follow up with you directly and ensure you have the best possible experience.

Thank you,
[Meta Support].

November 21, 2020

It helps but it needs lot of permissions and it is annoying to re-enter the password every time. But overall is great.

Bientegra
Mexico
Over 1 year using the app
March 29, 2021

I am not sure what so say right now since this app asked me to rate it straight away, after installing it. But so far everything has been good. I will update this review if anything changes, but so far I am satisfied. I was very easy and intuitive to set up this app, by the way.

Baghour
Czechia
About 2 months using the app
December 2, 2020

Ease of installation. Not every step was explained though, such as why something had to change and for what reason.

FellowRed - Desiree G. Briggs
United States
Over 1 year using the app
Edited February 18, 2021

Procédure complète et bien détaillée. L'intégration de mon produit s'est faite sans problème. Pas besoin de grandes connaissances en codage ou programmation.

PureON Spray
Belgium
Over 1 year using the app
Edited September 25, 2020

Really easy and quick! Allowed me to set things quickly and really get into the heart of things very quickly indeed. Simply and clear as to what was needed.

misfitmasks
United Kingdom
Over 1 year using the app
September 26, 2020

This is a great addition that makes setting up facebook ads much easier and faster. Well done Facebook

Fur Friends Forever
New Zealand
About 2 months using the app
April 15, 2021

Shopify works amazing with thier app but they are Unavailable for our region while some people used VPN to access thier service

GizmozTshirts
India
Almost 3 years using the app