Reviews (9,267)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate the app for its straightforward setup and seamless product catalog syncing, enabling easy creation of shoppable posts and ads on social media. This integration boosts visibility and sales by allowing purchases directly from social feeds. The user-friendly interface aids in managing marketing and sales, while responsive customer support assists with any issues. Highly recommended for enhancing e-commerce through social media connectivity.
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It is fairly simple to use. I appreciate the additional marketing skills and tips. I have loved using Business Manager and I started a store knowing absolutely nothing.
Facebook pixel is not connecting the sale channel properly set up but still facebook pixel helper couldn't find it. Even the test event is not showing any data and if we go to preferences facebook setup it constantly shows errors.
Hi there!
Steve here from Meta! We’re sorry that you were running into trouble with the Facebook & Instagram App. We believe that we have resolved the Pixel issue that you described. Can you please try again to confirm that everything is now working for you?
If you would like assistance and haven’t already reached out, please contact us through our business support team (https://www.facebook.com/business/help), so we can ensure you have the best possible experience.
Best regards,
Steve
Facebook has continued to delete my business from the app without providing me with details so that fake bots have now taken over my business account using my followers data to harrass them!
Hi There!
Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution. Please contact our Business Support team via this link so we can follow up with you directly and ensure you have the best possible experience.
https://help.shopify.com/en/support/support-type?returnTo=topic-select/sales-channels/sell-on-facebook-or-instagram
Thank you,
[Meta Support].
Clear your cache and ask the customer support if there are nay problems. Watch YouTube videos on help.shopify and on watch other informative videos that will save your time before stating your store.
Esta melhorando cada vez mais, sempre pensando no empreendedor, gostei dessa atualizacao passando mais confianca
The Fb add is easy to configure and conect to your shopify account. The problem is with the facebook bussines account itself.
i use this app to promote the products of my website.
it is really effectiv. i am only waiting for my disable account to be reactivated
Facebooks never worked correctly and now I can't even use for Shopify and Facebook because " for security reasons logging into to Facebook using an embedded browser is not allowed" but that's clearly The only way to connect my Facebook to Shopify I'm down Trying with Facebook and just using other platforms that's work
Hi There!
Kristin here with Meta! Thank you for taking time to leave a review. We would love to hear more about your experience with the Facebook & Instagram app and provide any help you might need.
If you would like assistance, please contact us through our business support team (https://www.facebook.com/business/help), so we can ensure you have the best possible experience.
Thank you, Kristin
I used this app and it helps me connect my Facebook fan page to my store. It's great!
We should have more apps like this. I love it!
This app can allow me to further my experience in the ecommerce world and help be grow my online business online professionally.