Reviews (9,269)

Overall rating
4.2
Counts per rating level
  • 65% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its straightforward setup and seamless product catalog syncing, enabling easy creation of shoppable posts and ads on social media. This integration boosts visibility and sales by allowing purchases directly from social feeds. The user-friendly interface aids in managing marketing and sales, while responsive customer support assists with any issues. Highly recommended for enhancing e-commerce through social media connectivity.

February 1, 2021

Very easy to setup. Very good instructions to follow. Really easy to use as well as install. Also in depth.

6 Feet Shirts
United States
About 1 month using the app
July 7, 2024

ruim, não funciona

Massaini Express
Brazil
8 days using the app
Edited September 6, 2020

muy bueno realmente el poder vincular shopify con tu cuenta tanto de facebook como de instagram me parece una herramienta muy util a la hora de vender en linea

MARLANSTORE
Mexico
About 1 month using the app
Edited March 14, 2021

I have a good expectatives with this excellent app in my store and growth the selling and grow the customer

AAShopping.cl
Chile
About 1 month using the app
February 20, 2021

really easy and fun to use and always easy to customize and make your own that this easy app and quality

OG Peb tshirts
United States
About 1 month using the app
February 23, 2022

Absolutely Terrible, and here's the exact problem they need to solve.
1. Pixel + CAPI are supposed to work but you can't confirm, They won't let you insert Test ID. This means if there's something wrong, You'll know it after days. 2. Feed requires a lot of improvement 3. Let user select shop feed they want to set instead of pushing default shopify feed. 4. Pixel - Let user create custom events from specific buttons (Wishlist / Remove Cart / Subscribe etc)
5. Remove Advertisement from app as it's more of a problem then a solution. Why? Because it shows only 1% of available options and you'd never know what you missed.
6. I received many issues with CAPI and there's no way to know who's responsible. Facebook? Meta? Shopify? Shopify App? Me? You? Everyone? Well, That was it! I am feeling like I should be paying rather than waiting them to destroy my business.

Manjubaa
India
Over 1 year using the app
Meta replied February 24, 2022

Hi there,

William here from Shopify's marketplaces support team. Thank you for leaving a review about our app. The Facebook channel is intended as a great starting place to connect Facebook and Shopify we will review the inclusion of these advanced features in a future update but I'll message you directly with how we overcome these challenges currently.

William | Marketplaces Support Specialist
Shopify

Edited October 1, 2020

Haven't navigated or experienced with it much since I am new but will change my review in the near future.

Lovin' Urself Always!
United States
About 1 month using the app
January 19, 2021

This app, it worked most of the time but often dropped out and i had to reconnect it to get it working

Miss Tiff Boutique
Australia
Over 2 years using the app
Meta replied January 20, 2021

I appreciate you sharing your feedback! We work hard to improve our app functionality, so I’d like to look into this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support

November 20, 2020

A bit confusing with integrating with fb pixel, cuz the tutorials on soc med are diff. Hopefully I'm doing everything right with installing my pixel in shopify using this sales channel

babies and toddlerss
Philippines
About 1 month using the app
November 27, 2020

とても簡単にセットアップできました。以前の設定がそのまま引き継がれていましたので、数回クリックするだけで接続できました。突然「Facebook Shopとのリンクが切れました」とメールが届いたので驚きましたが、この程度の操作で再開できるのであれば問題ないと思います。

せともの本舗
Japan
About 1 month using the app