Reviews (9,294)

Overall rating
4.2
Counts per rating level
  • 65% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its straightforward setup and seamless product catalog syncing, enabling easy creation of shoppable posts and ads on social media. This integration boosts visibility and sales by allowing purchases directly from social feeds. The user-friendly interface aids in managing marketing and sales, while responsive customer support assists with any issues. Highly recommended for enhancing e-commerce through social media connectivity.

October 17, 2020

This app is very supportive and user friendly. I was able to set up my account and products with ease.

Shop @ CMG Artistry SA
South Africa
3 months using the app
April 12, 2021

I used this app to build my business more if It runs good I will keep doing use this app and also share as much as I can

Ghazi Leather Industries
Pakistan
3 months using the app
January 12, 2024

It's easy and flawless, it combines the advantages of Meta and Instagram in a single app beside providing on app customer check out.

Retcon Enterprises
United States
3 months using the app
Meta replied January 26, 2024

Hi there,

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Thank you,
Meta Support

November 28, 2023

It wasn't obvious initially, but the experience made it easy.

Lakay Caribbean Breeze
United States
3 months using the app
Meta replied December 15, 2023

Hi There!

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Thank you,
Meta Support

January 15, 2021

It's easy to use. Very helpful app especially when marketing on Facebook. HIghly recommended if you are planning to maximize the facebook social media platform!

Fox Wellness
Philippines
3 months using the app
December 23, 2020

i like this app for rating a good review and i am very comfortable now to add an account through shopify.

Beautiva
India
3 months using the app
July 12, 2021

MOST TIME WASTING APP I EVER CAME ACROSS!!! it says i dont meet theirs e-commerce requirements and i cant use my account to promote my shop.. But they even wouldn't bother to explain what is wrong. tryed to reach them - without any luck. And SHOPIFY "help" was just sending me totaly pointless link. USLESS!!!!

Printolutios
Ireland
3 months using the app
Meta replied July 14, 2021

Hey there,

Robyn here from Shopify. Thank you for taking the time to share your review of the Facebook Channel with us. Your feedback is extremely valuable. I'm sorry to hear of the struggles you are facing with your Commerce Account. Approvals for this come directly from Facebook, however I'm going to look into this and follow up with you in an email to open up the lines of communication here so I can see if I can help you any further.

Robyn | Shopify

November 26, 2020

Extremely user friendly, and easy to set up. Looking forward to expanding our sales channels from just Shopify, to FB and Inst

Moosu Northern Supplies
Canada
3 months using the app
March 17, 2021

after some initial set up issues ..everything is looking . The syncing from Shopify to Facebook is seamless. Help for: guides are really useful and you're helped every step of the way. Now all i need do is sell some merch!

Lost Witness Merch
United Kingdom
3 months using the app
April 9, 2021

La instalación desde shopify es super rápida y sencilla, al igual que el servicio técnico de shopify. El gran problema que encontré fue al crear la tienda en Facebook para poder conectarlas. No pude hacerlo hasta del servicio técnico de Facebook me escribieron de manera muy detallada cómo debía configurar la tienda. Más de un mes con esto. Pero estoy feliz porque decidí usar shopify porque sabía que con ellos me sería mas sencillo poder usar las redes sociales con canales de venta.

Giannté Jewels
Spain
3 months using the app