Reviews (9,294)

Overall rating
4.2
Counts per rating level
  • 65% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its straightforward setup and seamless product catalog syncing, enabling easy creation of shoppable posts and ads on social media. This integration boosts visibility and sales by allowing purchases directly from social feeds. The user-friendly interface aids in managing marketing and sales, while responsive customer support assists with any issues. Highly recommended for enhancing e-commerce through social media connectivity.

February 3, 2021

I used this app for marketing of my website. It is very good to use and to boost my products prootion.

Cloudkart
Bangladesh
3 months using the app
March 17, 2021

Really great channel and pretty easy too use, you juste have to follow the process on shopify. I recommend it.

Sunset Halo
Switzerland
3 months using the app
October 4, 2020

It is a little bit complicated. It takes me time to understand all the features of facebook, how can i use it at the maximum.

objet-dart.com
Romania
3 months using the app
November 11, 2020

The app was okay I haven't utilized it much but I also haven't had any issues. I will leave another review soon

All Stuff Modern
United States
3 months using the app
October 5, 2020

It does everything from selling to organizing my store and its a great app to have for your business. Anyone who looking to getting into a online business I really recommend Shopify you wont be dissapointed.

Ladiekfashion
United States
3 months using the app
Edited October 11, 2020

He tenido una buena experiencia con el canal de Facebook, estoy muy contento con la aplicación y la recomiendo.

9Familya
Spain
3 months using the app
May 24, 2023

App keeps freezing, I can't set it up and can't even contact customer service to help me, as it shows an error message whenever I try. I've been trying for days, tried on two different computers, a tablet and a phone and nothing works. Terrible app.

Héloïse
France
3 months using the app
Meta replied May 30, 2023

Hi There!
Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link: https://help.shopify.com/en/support/support-type?returnTo=topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
[Meta Support].

September 9, 2020

It was fast and simple to connect everything! It was EASY!!! love fast! love EASY! I thought I would have to connect everything one at a time but it wasn't the case and what a relief! Thank you!

FastFadz
Canada
3 months using the app
September 12, 2020

l'application est très utile, le canal de vente Facebook est fonctionnel car on peut cibler plus d’audience.

Coiffeurchezvous
Morocco
3 months using the app
August 25, 2023

I Love. be able to see my product on my Facebook & Instagram is most exciting thing, very useful tool for sure.

Dieu-Merci
United States
3 months using the app
Meta replied September 5, 2023

Hi There!

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Thank you,
[Meta Support].