Reviews (9,298)

Overall rating
4.2
Counts per rating level
  • 65% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its straightforward setup and seamless product catalog syncing, enabling easy creation of shoppable posts and ads on social media. This integration boosts visibility and sales by allowing purchases directly from social feeds. The user-friendly interface aids in managing marketing and sales, while responsive customer support assists with any issues. Highly recommended for enhancing e-commerce through social media connectivity.

October 30, 2020

i use this app greatly and it really help me with my business and i am really glad integrating and using it with my store.

GYNERG
Latvia
About 1 month using the app
March 4, 2021

there is a lot to learn using Facebook as a marketing tool. Once i learn more i was able to transfer products from Shopify right to Facebook. Learning now about marketing strageties.

RIXDISCOUNTS
United States
Over 1 year using the app
Edited September 21, 2020

i used this app its working very good my account is disabled which is so weird because it never happened before

DripGoodsAndApparrel
United States
About 1 month using the app
February 8, 2022

I am trying to install the app but first I was not able to connect my facebook page to my Shopify website. I decided to delete the app and download it another time, but when i am trying to download the Facebook app again it says that the page doesn't Excist. Can someone help me Set up my Facebook app in Shopify Please?

P.W. Akkerman Den Haag
Netherlands
Over 1 year using the app
Meta replied February 9, 2022

Hey there,

Adil here from Shopify. Thank you for taking the time to share your review of the Facebook Channel with us. I'm sorry to hear about the issues you are facing with installing the Facebook channel. I'm going to follow up with you in an email to provide you with some information that can help.

Adil | Shopify

December 26, 2020

J'ai utilisé cette application pour m'aider à paramétrer et relier mon site Shopify à Instagram et Facebook.

Marinemycs
France
About 2 years using the app
Meta replied December 29, 2020

Merci d'avoir partagé votre expérience ! Je suis heureux d'apprendre que vous donnez une chance au canal de vente Facebook et que vous tirez parti d'Instagram et Facebook grâce à l'utilisation de l'application. Je serais ravi de partager quelques ressources qui vous aideraient avec cela. Je vous ai envoyé un email et j'attends de vos nouvelles avec impatience. - Abdalla, support Shopify

October 29, 2020

all the process are simply and automated. I have create my new shop in facebook page in 5 minutes. very good. thanks

Top Trend Abbigliamento
Italy
About 1 month using the app
September 17, 2020

much better than their previous system but still needs significant improvement for those of us no tech-savy

Fragrance365
Canada
Over 1 year using the app
Meta replied September 23, 2020

Thanks for sharing your feedback! We work hard to improve our app functionality, so I’d like to look into this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support

November 24, 2020

So far so good. easy to understand. Looking forward to experiencing the full power of Facebook and Instagram in e-commerce.

Livin Life Live
United States
Over 1 year using the app
March 15, 2021

Simple and clear, perfect! It is also made easier by the many official guides provided by Shopify and Facebook.

EcolBamboo™ - Offical Store
Italy
About 1 month using the app
March 31, 2021

Amazing app to use haven't been disappointed in any of its use so far. Thank you for creating pixel

UnBeWeavable Hair Shop
United States
About 1 month using the app