Reviews (9,298)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate the app for its straightforward setup and seamless product catalog syncing, enabling easy creation of shoppable posts and ads on social media. This integration boosts visibility and sales by allowing purchases directly from social feeds. The user-friendly interface aids in managing marketing and sales, while responsive customer support assists with any issues. Highly recommended for enhancing e-commerce through social media connectivity.
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I was able to set up my Facebook Page Account very fast and very easy. Just click on the buttons and the magic happens. Amazing. Thank you for this.
There is no option of facebook when i create a campaign. Please suggest what should i do. Is it bug or another issue?
Hi there,
Charlotte here from Shopify support, thank you for taking the time to install and use the Facebook channel on your store and leave a review. It is expected behaviour that you will not see an option to run ads in the Facebook channel, as Facebook now requires all ads to be run from within the Facebook Ads account. I'm going to follow up with you over email to open up the lines of communication and see how we can provide more support for you on this.
Charlotte | Shopify
I used this app to get my store noticed, it helped me to set it up and it was easy to understand steps
Easy to setup and will continue to use facebook as my main channel for advertisement. Hope to see more improvement of the interface
awsome i like it so much. thanks a lot facebook for making everyting more easier for the ecommerce..
The Facebook integration with Shopify is useless. I cannot access my catalog, I am constantly dealing with technical issues, and after a recent update the app stopped worked entirely. I do not recommend this. Facebook does not integrated easily with Shopify.
Hey there,
Adil here from Shopify. Thank you for taking the time to share your review of the Facebook Channel with us. Your feedback is extremely valuable. I'm sorry to hear of the unexpected technical issues you are facing with the Facebook Channel. I do want to make sure that you get the support that you need so I'm going to look into this and follow up with you in an email to open up lines of communication.
Adil | Shopify
good thank you for your service. it is a bit difficult to follow through. sometimes it didnt work. but overall well.
Plugin is ok, would be nice if it included some way to embed your facebook feed. It's alright for ads and that's about it. If Facebook were to add embed for posts and feed that would be a huge plus!
Hi There!
Thank you for taking time to leave a review and sharing your experience with us.
We appreciate hearing from our customers!
Thank you,
Meta Support
didnt finish set up at terms and conditions couldnt do anything and wasnt able to set up i was disappointed Shopify wouldnt post my add until I gave 4 stars what a scam
Thank you for taking the time to share your feedback. While reviews are important to understand our merchant experience, they are 100% optional to leave and can be changed and edited by yourself at any time. I'll be following up via email shortly to see if you have any further comments or issues to address. - Veena, Shopify Support
ótima.