Reviews (9,297)

Overall rating
4.2
Counts per rating level
  • 65% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its straightforward setup and seamless product catalog syncing, enabling easy creation of shoppable posts and ads on social media. This integration boosts visibility and sales by allowing purchases directly from social feeds. The user-friendly interface aids in managing marketing and sales, while responsive customer support assists with any issues. Highly recommended for enhancing e-commerce through social media connectivity.

February 26, 2023

una plataforma muy util y fácil de usar, estas echa para resolver nuestros problema publicitarios en estes tiempo tan competitivo .

s torresllc
United States
About 1 month using the app
Meta replied May 4, 2023

¡Hola!
Gracias por tomarse el tiempo para dejar una evaluación y compartir su experiencia con nosotros. ¡Agradecemos escuchar de nuestros clientes!
Gracias,
[Metasoporte].

July 24, 2022

I created a FB account for this new store a month ago and it still won't show on the list of FB pages I own. I check every few days.

PrintableStyle
New Zealand
Over 1 year using the app
Meta replied July 29, 2022

Hi there,

Vance here from Shopify. We appreciate you taking the time to leave feedback for the app. It sounds like you just need to set the correct permissions with Facebook's tools. I'm sending you an email to open the lines of communication and offer further support.

Vance | Shopify

September 25, 2023

Ahora me está yendo bien.

Shopy Ball
United States
About 1 month using the app
Meta replied September 29, 2023

¡Hola!

Gracias por tomarse el tiempo para dejar una reseña y compartir su experiencia con nosotros.

¡Apreciamos saber de nuestros clientes!

Gracias,
Meta soporte

October 10, 2020

It's pretty great and I really like it. Facebook is the best plateforme for online business, specially dropshipping.

appolondivin
Ukraine
About 1 month using the app
November 19, 2022

Impossível de compreender essa nova atualização que se tornou ainda mais burocrática e simplesmente impede que nós possamos anunciar facilmente como era antes.

Emporium das Ofertas
Brazil
Over 1 year using the app
Meta replied November 20, 2022

Olá!

Aaron aqui com Meta! Obrigado por teres tirado tempo para deixar uma revisão. Gostaríamos de saber mais sobre a sua experiência com o Facebook & Instagram App e fornecer-lhe qualquer ajuda que possa precisar.

Se desejar assistência e ainda não tiver contactado, por favor contacte-nos através da nossa equipa de apoio comercial (https://www.facebook.com/business/help), para que possamos assegurar-lhe que tem a melhor experiência possível.

Agradecemos-lhe,
Aaron

May 19, 2022

After receiving the application, we reviewed the e-commerce account. We have determined that the account does violate our e-commerce feature access requirements and therefore your store is not shown to potential customers. But what didn't show up

CARL HAUSER
Hong Kong SAR
About 2 years using the app
Meta replied May 20, 2022

Hey there,

Jason here from Shopify. Thank you for taking the time to share your review of the Facebook Channel with us. Your feedback is extremely valuable. I'm sorry to hear of the struggles you are facing with your commerce account. I'm going to look into this further and follow up with you in an email to open up the lines of communication here and see if we can help address this concern.

Jason | Shopify

July 15, 2022

Despues de varios intentos seguimos sin poder conectar nuestra tienda a nuestra pagina de facebook.

TERRASANA
Colombia
Over 2 years using the app
October 5, 2020

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MixShopMayara
Brazil
About 1 month using the app
November 3, 2020

Quick and easy. It was not cumbersome to use. Visuals of where to navigate buttons are helpful. Videos too.

Capricorn Honey
United States
About 1 month using the app
December 12, 2020

I use this app to help me connect with my target market for both of my businesses as well as my blog.

Just Living and Shit
United States
About 1 year using the app