Reviews (9,297)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate the app for its straightforward setup and seamless product catalog syncing, enabling easy creation of shoppable posts and ads on social media. This integration boosts visibility and sales by allowing purchases directly from social feeds. The user-friendly interface aids in managing marketing and sales, while responsive customer support assists with any issues. Highly recommended for enhancing e-commerce through social media connectivity.
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No problems so far, integrates well. Hope Shopify and Facebook will be able to implement fully Conversions API soon.
usei esse app para me ajudar a rodar anuncios muio bom, recomendo de mais para quem quer ganhar dinheiro fazendo o que gosta
I have tried several times to be able to update my Facebook Shop with my Shopify site and no matter what I do, it will not sync and update. Everything in my shop is outdated by 6 months or more. Still contains items that I don't offer anymore. I have tried several times to add the "Pixel" and wither the instruction don't load or are not very helpful in the instructions that it gives.
Hey there,
Jason here from Shopify. Thank you for taking the time to share your review of the Facebook Channel with us. Your feedback is extremely valuable. I'm sorry to hear of the struggles you are facing with syncing your products. I'm going to look into this further and follow up with you in an email to open up the lines of communication here and see if we can address some of these concerns.
Jason | Shopify
No good app says I didn’t connect pay pall to social but I did. Now it won’t allow me to select the option in the Shopify app
Hi There!
Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.
Please contact our Business Support team via this link, so we can follow up with you directly and ensure you have the best possible experience:
https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram
Thank you,
[Meta Support].
I used this app and i am so proud that it have a great and converting effect on my store ..
Proud to use it again
good and easy experience adding Facebook. I will certainly advise others to use facebook for advertising their online stores and all other stores and endeavors they may have. Thank you Facebook for being there for me and all others who wish to advertise with you. This has certainly encouraged me to continue with my online business because I know that this advertising module is there for me and will always be there to help me with my needs as a store owner to be confident in all that I do for sales and Facebook has my back in the advertising industry for all who seek their online businesses, so I say trust them to do their very bests to take your business to the next level and far beyond. Again I say Thanks to Facebook for all that they are doing to keep me afloat in this ecommerce business that I may also help others and give them great tips on advertising.
For the last 2 month I can't create marketing campaigns from Shopify. I've uninstalled app, tried different browser and still can't. I'm not able to view the image of products before posting the ad like I use to.
Hey there,
Adil here from Shopify. Thank you for taking the time to share your review of the Facebook Channel with us. Your feedback is extremely valuable. I'm sorry to hear of the issues you are facing, I can understand how important Facebook Ads are for a business. I do want to make sure that this feature is working for you so I'm going to look into this and follow up with you in an email to open up lines of communication.
Adil | Shopify
Much better than before. Still unsure how things get locked and getting them to unlock is very difficult. Would be great to have more information on why and how to clear thing up
Still figuring this out but I feel the new channel will make things much easier for all. I hope to see even more upgrades to this.
It is not possible to install the App since Facebook had its big breakdown this week. It is a pity and I am very disappointed.
Hey there,
Jason here from Shopify. Thank you for taking the time to share your review of the Facebook Channel with us. Your feedback is extremely valuable. I'm sorry to hear of the issues you are facing installing the channel. I'm going to look into this further and follow up with you in an email to open up the lines of communication here and see if we can provide more information to help get this resolved.
Jason | Shopify