Reviews (9,296)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate the app for its straightforward setup and seamless product catalog syncing, enabling easy creation of shoppable posts and ads on social media. This integration boosts visibility and sales by allowing purchases directly from social feeds. The user-friendly interface aids in managing marketing and sales, while responsive customer support assists with any issues. Highly recommended for enhancing e-commerce through social media connectivity.
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great.Provide some detail about what you did or did not enjoy about using this app. Your comments can help other merchants decide whether to use this app.
They ALWAYS have problems and support doesn't fix it for weeks if they even find a solution. I haven't been paid in weeks, returns aren't working and much much more. I do not recommend because I have had nothing but issues.
Hey there,
Robyn here from Shopify. Thank you for taking the time to share your review of the Facebook Channel with us. We really appreciate your feedback. I'm sorry to hear of the struggles you are facing with your payouts and returns (amongst others). I'm going to look into this and follow up with you in an email to open up the lines of communication here so I can see how I can help you get the Facebook Channel working as it should.
Robyn | Shopify
Easy to install and provides the integration for far reaching ecommerce sustainability to enable scaleable growth.
My collections are not visible in facebook shop at all but all products are. Struggling to fix it!
Earlier facebook page shop was perfect.
Thanks for sharing your feedback! We work hard to improve our app functionality, so I’d like to look into this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support
I like the FB app and would recommend to use it for promotional purposes and commercial features. It is a big part of the complex but potential e-commerce and marketing world.
i used this app to help me to do business better than any other places. I really like how it does businesses to benefit everyone they use. It would be nice if it did business better than anyone. I am very excited to join these it might help me to build my business to the main purpose. If can they do that for me i'm super excited. I'm looking forward to get out of the rat races hoping this APP will help make me rich one day and fulfill my dreams. This is the first time i'm involve of doing something like this to guide me to find my real dreams in life.
I cant believe i was able to do this myself. Facebook has really made this quite easy. I hope this works out right for me. It is asking how i like it before i even know if i did it correctly
i used this app to set up facebook shop really easy to use and smooth had no problems at all and also very quick to set up
Easy to use, good responsive interface and easy to implement. Seamless connection and makes tagging products easy.
Totally disabled my Facebook account when I tried to connnect. Absolutely no support from Facebook and so far no support from Shopify either. I have tried Shopify support and they basically wash their hands of it and say it's a FB issue. Now I can't access my FB business page because of this. I WOULD NOT download and use this app if you value continued access to your FB account.
Thank you for taking the time to share your experience. I can definitely understand how it would not be ideal to have your Facebook account disabled and the frustration this would cause. Please know when it comes to account eligibility, Facebook has complete control over this aspect so I'd like to ensure you have the proper resources to get this resolved. I will be in touch via email soon. Look forward to hearing back. - Anna, Shopify Support