Reviews (9,296)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate the app for its straightforward setup and seamless product catalog syncing, enabling easy creation of shoppable posts and ads on social media. This integration boosts visibility and sales by allowing purchases directly from social feeds. The user-friendly interface aids in managing marketing and sales, while responsive customer support assists with any issues. Highly recommended for enhancing e-commerce through social media connectivity.
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I cannot access anything, have spent way too many hours on this integration, and Facebook has zero help. I did all the steps, then informed me that someone else is the owner of my pages and won't allow me to go any further. Facebook, I am the owner, admin, ads account manager of my Facebook and IG pages, so where are my emails going so I confirm this? The only thing that I can think of is changing the IG handle. Indeed this is not the reason why I cannot connect. Absolutely rubbish, and far too much stress thinking I have been hacked. I contacted Facebook and tried the links, but that was a dead-end Such a waste of time.
Hi there,
William here from Shopify support. I see you've mentioned that someone else is the owner of your pages, while Shopify cannot make changes to your Facebook account in this manner we can help guide you as to confirming the permissions of your chosen accounts. Since this information would be account specific and quite sensitive I'll reach out to you directly via email to follow up with you.
William | Support Specialist
Shopify
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there wasn't anything that I didn't enjoy. I think the simplicity of linking your website to Facebook can really help with your sales when creating ads and promos
good........................................................................................................................................................................stuff
Ho provato facebook per sponsorizzare il mio sito mi sono trovato bene.Ho inserito i prodotti che vendo sulla pagina che ho creato ,ricevendo diverse visualizzazioni.
en si es muy dinámica y fácil de usar solo faltaría facilitar la inserción de formas de pago, la publicación de productos - si estos son rechazados por que y como solucionar esos inconvenientes.
Easy setup. New to Shopify and decided to connect channel to promote on Facebook and Instagram. Look forward to seeing how it drives traffic to my store.
The application worked without problems for quite a long time. Now it's installed, but I can't see it in Shopify Marketing anymore. Im asking for help. Thank you
Hi There!
Kristin here with Meta! Thank you for taking time to leave a review. We would love to hear more about your experience with the Facebook & Instagram app and provide any help you might need.
If you would like assistance, please contact us through our business support team (https://www.facebook.com/business/help), so we can ensure you have the best possible experience.
Thank you, Kristin
Easy to use,very helpful. Explains every step easily and guides you through everything you need to set up the account
I used this app to set up my shop on Facebook & Instagram.
I was surprised at how was easy it was to use.