Reviews (9,303)

Overall rating
4.2
Counts per rating level
  • 65% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its straightforward setup and seamless product catalog syncing, enabling easy creation of shoppable posts and ads on social media. This integration boosts visibility and sales by allowing purchases directly from social feeds. The user-friendly interface aids in managing marketing and sales, while responsive customer support assists with any issues. Highly recommended for enhancing e-commerce through social media connectivity.

November 15, 2022

The application worked without problems for quite a long time. Now it's installed, but I can't see it in Shopify Marketing anymore. Im asking for help. Thank you

Vrtnarski-center, spletna trgovina
Slovenia
Almost 2 years using the app
Meta replied November 15, 2022

Hi There!

Kristin here with Meta! Thank you for taking time to leave a review. We would love to hear more about your experience with the Facebook & Instagram app and provide any help you might need.

If you would like assistance, please contact us through our business support team (https://www.facebook.com/business/help), so we can ensure you have the best possible experience.

Thank you, Kristin

November 14, 2020

Easy to use,very helpful. Explains every step easily and guides you through everything you need to set up the account

estrella glamour
United States
About 1 year using the app
November 20, 2020

I used this app to set up my shop on Facebook & Instagram.
I was surprised at how was easy it was to use.

The Yarn Tree - fiber, yarn and natural dyes
United States
About 1 month using the app
September 9, 2020

very good
it allow people make some money with a minimum start budget
think you very much
a french people

VapoFrance
France
About 1 month using the app
February 14, 2021

I created my website for my business page. It was easy to navigate and use. A few little hiccups but if i dig deeper i am sure i will figure it out.

GLITTER GLAM GEMS
United States
About 1 year using the app
September 25, 2020

Process was guided the whole way, I explored additionally on the internet to find what I needed ((like changing ownership of FB Page between Business Managers...) to complete setup

Shop UPTOU
Serbia
About 1 month using the app
November 1, 2020

Ma boutique vend des outils de nettoyage et avec cet application je peux améliorerla et attirer plus des clients sur ma boutique .

CLINIZY
France
About 1 month using the app
November 30, 2020

I like how easy and simple it is to use. Beginner friendly. Use this app to scale your business quickly especially during the initial stages.

Varna Vastra
India
About 1 month using the app
March 13, 2021

i use this app for business. i like how it put things together for me. i would like it to be faster response.

Bmore Black Onyx
United States
About 1 year using the app
January 31, 2024

We have tried many times to contact Facebook & instagram team to review our case ID 736099217981472 and 1298933490803939 but it is almost many months since we haven't got any answer so we regretfully have to rate you low. i hope this review is read by some one at Facebook and they take necessary action so that we may revise our review.

Brands of PK
United Arab Emirates
About 1 year using the app
Meta replied February 2, 2024

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to continue assisting you with a resolution to your current cases.

Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram so we can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support