Reviews (9,308)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate the app for its straightforward setup and seamless product catalog syncing, enabling easy creation of shoppable posts and ads on social media. This integration boosts visibility and sales by allowing purchases directly from social feeds. The user-friendly interface aids in managing marketing and sales, while responsive customer support assists with any issues. Highly recommended for enhancing e-commerce through social media connectivity.
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Horrible app that's not connecting. Then when you call for help With Shopify. There's nothing we can do. Bad for business.. needs major improvements. They should team up with Facebook and get this figured out.
Hi there,
Charlotte here from Shopify support, thank you for taking the time to install and use the Facebook channel on your store and leave a review. I'm going to follow up with you over email to open up the lines of communication and see how we can provide more support for you on this.
Charlotte | Shopify
A app é muito boa para quem trabalha com ecommerce, conseguimos gerir tudo através de um só lugar! é incrivel
Il y a un problème de tag des produits sur Instagram, comme si l'application se déconnectait régulièrement sans raison, c'est assez pénible.
Salut!
Merci d'avoir pris le temps de laisser un avis. Nous nous excusons pour la gêne occasionnée et souhaitons vous aider à trouver une solution. Veuillez contacter notre équipe d'assistance aux entreprises via ce lien:
https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram
Afin que nous peut vous contacter directement et vous assurer de vivre la meilleure expérience possible.
Merci,
Méta-support
it was little complicated to use it and kind of expensive. it was hard to figure it out in the beginning but later on i was able to manage it. they should definitely lower the advertisement prices.
Every time I attempt to use the Facebook app it shows an error message. I am unable to update my store catalog on Facebook & Instagram. This is frustrating because I cannot tag products in my photos & I am losing potential sales. Please fix this soon! :(
Hi there,
Vance here from Shopify support! Thanks for taking the time to leave a review. It sounds like you may be affected by a known issue which is being resolved by Facebook's team at the moment. I am going to follow up with you via email so I can provide you with updates as this gets resolved.
Vance | Shopify
I found it easy to use and to add my products. I think FB is an important channel for sales. I do wish they would fine tune their bots though. If I advertise animal prints the ads get banned for breaching animal cruelty rules.
I use the app to get my products on social media hoping for the best :) Its easy to use if you follow first shopify's help center
It was super easy!! I love it!! I barely had to do a thing and before I knew it, I was selling on Facebook!
Simple and easy setup !! Really helped me with marketing and advertising my products on multiple social media sites.
I used this app to help me promote shop, i really like how it synchronize all your products. It would be nice if it did more feutures