Reviews (9,322)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate the app for its straightforward setup and seamless product catalog syncing, enabling easy creation of shoppable posts and ads on social media. This integration boosts visibility and sales by allowing purchases directly from social feeds. The user-friendly interface aids in managing marketing and sales, while responsive customer support assists with any issues. Highly recommended for enhancing e-commerce through social media connectivity.
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I have enjoy using this app. it was vary helpful to me. And i wish people enjoy using it as well. Thanks!
Shopify is a lot better at giving help than you are. Shopify and Facebook should combine support services. It was difficult and I still have issues.
Shopify made this such an easy process. I initially thought it would be more complicated and need me to toggle between Facebook and Shopify, but to my surprise, it was seamless and enjoyable.
Don’t waste your time, support is horrible and the app will not connect. There’s a reason why it’s free.
Hey there,
Adil here from Shopify. Thank you for taking the time to share your review of the Facebook Channel with us. Your feedback is extremely valuable. I'm sorry to hear of the struggles you are facing with connecting the Facebook Channel. I do want to make sure that you get the support that you need so I'm going to look into this and follow up with you in an email to open up lines of communication.
Adil | Shopify
great channel to promote leads and sales! Wish you provided more quick technical support to customers!
Hi There!
Thank you for taking time to leave a review and sharing your experience with us.
We appreciate hearing from our customers!
Thank you,
Meta Support
Ease of use is what keeps me with this app. The step by step instructions takes away the stress of having to manage an e-commerce store and allows me to focus more on the running of my business.
its good so good very good i can bet you that will make millions of dollars.I recommend to my friends.And family members adn neighbors and his dog
Muy buena para darle apoyo a mi negocio , y poder escalar o darme a conocer en todos los lugares ,obteniendo los clientes potenciales que se necesita.
This app is a catastrophe. We installed this in order to use the Conversion API. This became necessary after worsening Pixel performance due to the ios14 update. However, the deduplication is not set up properly and we kept running into error messages and poor ad performance. Neither Facebook nor Shopify support is willing to help. Both point you towards the other.
Hey there,
Adil here from Shopify. Thank you for taking the time to share your review of the Facebook Channel with us. Your feedback is extremely valuable. I'm sorry to hear of the issues you are facing with the Facebook Pixel. Please understand that our support for the Pixel is limited and issues are mainly handled by Facebook. However, I do want to see the Facebook Channel working properly for you so I'm going to follow up with you in an email to continue this conversation and see where I can help.
Adil | Shopify
Great app...Easy and fast setup.I highly recommend this app.The support team is awesome and on-point