Reviews (8,298)

Overall rating
4.3
Counts per rating level
  • 66% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for boosting product visibility and customer engagement through easy integration and product catalog syncing for shoppable posts and ads. The setup is straightforward, enhancing ad management and sales tracking, crucial for business growth. Responsive customer support is also highlighted for efficiently resolving issues, ensuring a user-friendly experience that aids in effective social media marketing management.

November 16, 2020

Good, but not that easy to set up. Specially if you are working with an external advertiser, for example an ad agency.

Leaving Dust
Mexico
8 months using the app
January 30, 2021

It is getting easier to understand. There are still somethings that can make it a little more user friendly.

D.R.I.P_The Division
United States
8 months using the app
January 6, 2021

App is easy to use but I still haven't reaped any benefits such as sales. Says it's reaching people though.

Bleu Seas
United States
8 months using the app
Edited February 9, 2021

Quick and Easy to set up! I can't wait to use this page for my business! This integration will help me better market to my customers in order to grow my business,

Four Elements Co
United States
8 months using the app
February 9, 2021

I use this app for my business Tasteyboutique. I like it because i can find my target audience and run ads. i really love this app.

TASTEYBOUTIQUE
United States
8 months using the app
March 15, 2021

This app is so user-friendly and a great way to market my brands products. You can choose to do free or paid promotions.

Deuce Online
South Africa
8 months using the app
February 2, 2021

Maybe it is me being new to this but some things are confusing. Generally is ok. FB shop approval on my other account is taking more then 4 weeks now and is thus not very efficient.

MuscleGoodiesCo
Slovenia
8 months using the app
October 27, 2020

It was a little confusing, but I was able to figure it out. Nicely designed and had good menus to navigate with good descriptions and help hints. As with everything Facebook, it has room for improvement, but should be a viable addition to our marketing.

Compact Camping Concepts
United States
8 months using the app
Edited May 1, 2023

I was wondering what I can do about the problem that the fb & Instagram channel are not supported in the Shopify store. Because the tracking has been off the last week and the ads are performing less good now. Is there a problem with my pixel and with the integration of the sales channels to my Shopify shop. I was wondering if there is anything that I can do to fix this issue.

King Amsterdam
Netherlands
8 months using the app
Meta replied May 3, 2023

Hi There!
Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution. Please contact our Business Support team via this link so we can follow up with you directly and ensure you have the best possible experience.

https://help.shopify.com/en/support/support-type?returnTo=topic-select/sales-channels/sell-on-facebook-or-instagram

Thank you,
[Meta Support].

October 5, 2020

La integración es importante para el funcionamiento del ecommerce, pero aún hay fallas para que se integre totalmente

Identidad Natural
Mexico
8 months using the app