Reviews (9,335)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate the app for enhancing product visibility and sales through easy syncing of Shopify catalogs to Facebook and Instagram. The setup is straightforward, improving user experience, while detailed sales analytics help optimize marketing strategies. The interface is user-friendly, and responsive customer support efficiently resolves issues, making it a valuable tool for managing ads and tracking sales on social platforms.
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i can't create audience sale campaign i won't let i set the daily cost it but tell me error. i have tried but doesn't work
Hi there!
Vance here with Shopify! Thank you for taking the time to let us know about your experience with the app. From the error I see in your Shopify admin, the issue you're facing with creating a Facebook Marketing activity stems from settings within Meta Business Suite that need to be changed by Facebook. I've sent you an email to connect and offer further support.
Vance | Shopify Support
I used this app to create a facebook pixel for my business manager account. So I can make so advertising
Facebook app It allows me to interact with my audience with the free app. It allows me to gather information and see what my customers want and help devise strategies to meet demands. It is used solely by myself, as I am run a solo business currently. It allows me to keep track of page activities which is extremely helpful.
If it worked amazing...Thanks...Only there is no notification that the charge or catalog was connected or transferred. But thank you
Edward D McKeithen
Thank you for taking the time to leave a review and to share your experience. I'd love to hear more details regarding the notifications you weren't seeing to ensure you are getting the most out of the app. Your feedback is extremely valuable to help improve our apps, so I'll be following up via email shortly to see if you have any additional details to share. - Anna, Shopify Support
je n'arrive à ouvrir le canal de vente facebook sur ma boutique !
je changé 3 navigateurs et le probleme perciste !
nice good very amzaing life is esya to say and good result facebook shop am reccomended to use app and esyei life
Hi There!
Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!
Thank you,
[Meta Support].
I used this app to get more views and it has helpful. I had a few people who are now customers reach out for more information.
I found it a little confusing at first because the categories are not broken down very specifically.
Why has the FB option disappeared from my app but it shows it installed? Customers aren't getting emails, text and now this? This is disappointing.
Hi There!
Kristin here with Meta! Thank you for taking time to leave a review. We would love to hear more about your experience with the Facebook & Instagram app and provide any help you might need.
If you would like assistance, please contact us through our business support team (https://www.facebook.com/business/help), so we can ensure you have the best possible experience.
Thank you, Kristin
I have been using this app for 1 year with no trouble until recently when it stopped syncing with my fb page. I uninstalled it, tried to download it again and I get the error page does not exist. Tried it using the + icon inside shopify rather than the app store and the error shows that Facebook is disabling logins from embedded browsers and the app needs to be updated. Been going round and round with shopify support until they decided to simply pass the buck and say its a problem on Facebook side and there's nothing they can do. Unacceptable Shopify, I would give 0 stars if it was an option. I'm even looking into moving my site away from Shopify based on this support experience.