Reviews (9,206)

Overall rating
4.2
Counts per rating level
  • 65% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting product visibility and sales through easy integration with social media, allowing for shoppable posts and ads directly from their Shopify catalogs. Key features include straightforward setup, effective sales analytics, and seamless product syncing. The app's user-friendly performance and responsive customer support, particularly in resolving syncing issues, contribute significantly to a positive merchant experience.

December 26, 2024

Absolutely rubbish, all the ai spam bots with no room for individual human recognition of the goodness in my product for humanity. My brand will be better off without paying for this dogs#@t

Lovers Potion
Australia
2 months using the app
January 21, 2025

Fix your issues !!!! The channel doesn't load anything and I can't setup my pixel either

InkaLab
Bulgaria
12 months using the app
February 6, 2025

too many issues, many items not showing

AdoreByKhwahish
United Kingdom
Over 1 year using the app
January 27, 2025

it hasn't updated and I can't use it yet. it says my store is still under review

Fuller Flowers
Canada
2 months using the app
October 28, 2024

It stopped working and no one will respond about getting help to try to fix it. It has been saying that the account is in review for over a month now when its supposed to take 24 hrs to reconnect. It sucks because I can't sell anymore using the platforms.

Abby Red Accessories
United States
About 4 years using the app
November 20, 2024

The app prevents you from completing the setup if you're located in a country where Facebook Shop is not supported. As a result, it's not possible to set up the Meta Pixel properly, as the data sharing option remains inactive. If anyone has found a solution to this issue, please share. Thank you!

Giftsplore
Czechia
3 months using the app
January 8, 2025

I does not work on shopify

Jamzarks
United States
About 1 year using the app
December 4, 2024

absolutely ANNOYING! Every other day im having to verify my identity in order to publish my store to facebook and instagram from shopify. the products show as active but the store is not visible on either facebook or instagram.

BRITTNEY THOMAS COLLECTION
United States
4 months using the app
November 22, 2024

Nothing works in Facebook. They make things very difficult and their websites have so many glitches. Their internal processes aren't designed to resolve normal issues that arise from running a business. It's always horrible dealing with Meta.

Be Sunset B2B
India
8 months using the app
November 23, 2024

The Meta Business Suite is a nightmare and I'm having to hire a consultant to straighten it out. I can't link my facebook page for some unknown reason. I can't even log in half the time to Meta as there are 2 of us that are admins. Building campaigns, you can edit them but it won't take you back to where you left off. Overall, it's very difficult.

Scandalous Coffee
United States
29 days using the app