Reviews (8,247)

Overall rating
4.3
Counts per rating level
  • 66% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for boosting product visibility and customer engagement through easy integration and product catalog syncing for shoppable posts and ads. The setup is straightforward, enhancing ad management and sales tracking, crucial for business growth. Responsive customer support is also highlighted for efficiently resolving issues, ensuring a user-friendly experience that aids in effective social media marketing management.

September 30, 2024

I have been haVing a dfificult time attaching my instagram to my store. Ican attach facebook.vERY HARD TO TALK TO A REAL PERSON. No help withe the chat either.

J.Ryan Salon & Boutique
United States
About 1 year using the app
October 2, 2024

Meta is absolutely horrible when giving support for this app. Their support is horrible overall.

Fitz & Huxley
Germany
Over 3 years using the app
September 19, 2024

Can't connect shopify and facebook, instagram. Been in-review for a couple of weeks. I've had a look and this is a common problem since 2022. Why it hasn't been sorted I don't know. Better off paying a bit extra for Wordpress or something simular.

Dark Necessities
United Kingdom
17 days using the app
August 25, 2024

Could not link my Shopify to my online page store. Also cannot link my products.

Flopa Store
Australia
4 months using the app
July 25, 2024

Their statistics show that the number of orders made through their ads is 3 to 10 times higher than the total number of orders on the site. Their support is the most useless thing in the world; I’ve been corresponding for a month and, apart from stupid responses like ‘third-party statistics may differ,’ I haven’t heard anything else.

Ranok Inc
United States
Over 1 year using the app
November 11, 2024

This is by far the most complicated app on shopify ... that probably u can never satisfy

INSIGNIA
United Kingdom
About 2 months using the app
October 16, 2024

Could not connect accounts. Automatically selected accounts to connect which did not relate to this Shopify account. When wanted to change it just automatically sent me back. It messed up my Ads Manager and Pixel. Meta is 100% the worst company on this planet. Incomprehensible how incredibly incompetent this company could be. Thanks to this, my registered and set up Ads Manager got demoted from Admin to just a User of my account with no chance of recovering it. Also somehow this company has 0 people working in support. Thanks Meta Fuck you

Blumengärten
Germany
4 days using the app
October 21, 2024

My products disappeared from facebook and instagram shop. I have had several conversations with Meta and they have been unable to resolve the issue.

Terrabite
Canada
About 2 months using the app
September 18, 2024

We could not connect our shopify store to this app. Meta always returns with tons of unresolvable errors and there is no one to attend.

SparklebyDJ
India
5 months using the app
November 21, 2024

More than a month and it only says in store evaluation, I had not seen an app that seems to be validated one by one by a person.

IEM Multiservices
United States
21 days using the app