Reviews (9,277)

Overall rating
4.2
Counts per rating level
  • 66% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its straightforward setup and seamless product catalog syncing, enabling easy creation of shoppable posts and ads on social media. This integration boosts visibility and sales by allowing purchases directly from social feeds. The user-friendly interface aids in managing marketing and sales, while responsive customer support assists with any issues. Highly recommended for enhancing e-commerce through social media connectivity.

Edited February 2, 2021

My all products comply with the policy but why can't my Facebook shop published. In the Instagram shop approved but why in commerce account not approved all things good but why I can not do the final setup.

Avatar Designer
India
4 months using the app
Meta replied November 9, 2020

Thank you for your review and sharing your feedback. When it comes to approving your store for Facebook Shop and Instagram Shopping, the approval process is determined solely by Facebook. I'm happy to share resources on how to contact Facebook for more information. I will be in touch by email shortly to provide further details. - Anna, Shopify Support

August 16, 2023

Meta is a little confusing, it is going to take me a long time to figure it all out. I am brand new at all of this so, that could play a huge part in how technical everything is.

One Of A Kind And Things
United States
4 months using the app
Meta replied August 18, 2023

Hi There!

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Thank you,
[Meta Support].

December 11, 2020

In the Shopify details say everything is fine and then in the general page says the facebook shop and marketing are not connected.

Activewear & Linen basics
Spain
4 months using the app
Meta replied December 12, 2020

Thanks for sharing your feedback! That message is referring to the old Facebook Shop and Instagram channels, which are now delisted and inactive. I’ve sent out to an email to you to discuss this further. - Abdalla, Shopify Support

October 5, 2020

excellent tools that make my life easier, I choose it every time I need a landing page, great work guys.

Mulata Events
United States
11 days using the app
September 24, 2020

As long as your Facebook page has no issues this app is so smooth it also makes suggestions for you to follow I like it so far

Techgadgetspot
Canada
4 months using the app
December 29, 2021

Why is Facebook always finding ways to interrupt the Facebook sales channel? Why is my Channel now disconnected with Shopify? I need to know if I need to keep using this channel or delete it because I'm tired of running into issue after issue.

New Life Fashion, LLC.
United States
4 months using the app
Meta replied December 30, 2021

Hey there,

Adil here from Shopify. Thank you for taking the time to share your review of the Facebook Channel with us. I'm sorry to hear about the unexpected interruptions you are facing on the Facebook channel. These interruptions often happen when changes are made on Facebook's end so I'm going to follow up with you in an email and see where I can help.

Adil | Shopify

September 26, 2020

It was quick and easy, I feel like anyone should be able to do it as the navigation is pretty self explanatory and does it all for you mainly.

Home & Happy Co.
United States
4 months using the app
November 12, 2020

parfait , permet de gérer ses produit via facebook , instagram .. je le recommande fortement pour les débutants!

Funny Body
France
4 months using the app
March 30, 2021

I used this app to help me setup FB channel and start the facebook ad process. I have yet to implement an ad but I am confident it will work just fine.

Wheelchairs Oasis
United States
4 months using the app
October 24, 2020

Usé ésta aplicación para crear una tienda que tengo en shopify. Es algo complicado porque tiene demasiada información y una página te lleva a otra. Al final no sabes por dònde te encuentras.

OnlyDiference
Spain
4 months using the app