Reviews (8,989)

Overall rating
4.2
Counts per rating level
  • 66% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the integration for enhancing product visibility and engagement on social media, noting its ability to provide a smooth shopping experience without leaving the platform. They find the setup straightforward, with features like syncing product catalogs and creating shoppable posts beneficial. The integration also offers valuable sales analytics, helping optimize marketing strategies. Merchants report a seamless performance and responsive customer support for any issues.

October 5, 2020

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MixShopMayara
Brazil
About 1 month using the app
November 3, 2020

Quick and easy. It was not cumbersome to use. Visuals of where to navigate buttons are helpful. Videos too.

Capricorn Honey
United States
About 1 month using the app
February 14, 2024

I trust Facebook platform to help my business

Swan Store
United States
About 1 month using the app
Meta replied February 16, 2024

Hi There!

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Thank you,
Meta Support

January 2, 2021

i like to create shop on facebook for my business. it very easy to manage and maintain my product sales.

Ap LuxyCo - classic and vintage collection
Canada
About 1 month using the app
April 18, 2024

Very unhelpful meta team and unable to get disconnected from one month. i want add my couple of email and conversation screenshot if i could ?

Fetch Store
Australia
25 days using the app
October 6, 2020

Je viens tout juste de commencé a utiliser cette application je ne peu donc pas encore me donner un reel avis, je modifierais l'avis une fois bien essayer

MyRelief
France
About 1 month using the app
November 6, 2020

Set up for Facebook was super easy! I had a bunch of hurdles to jump over on the Facebook side, but once I had done that, the process of setting it up on Shopify was a breeze.

Secco Drink Infusion
United States
About 1 month using the app
May 31, 2023

This is a TERRIBLE TERRIBLE TERRIBLE App/product. Facebook is an absolute nightmare. Facebook constantly suspended my Business Account before permanently disbanded it. All I was doing was trying to install META Pixel and it is a terrible painful process. I even hired a Shopify Expert to help me and even he could not figure it out. An absolute terrible experience that is not user friendly. Extremely frustrated with the whole process.

Bongi’s
United States
About 1 month using the app
Meta replied June 14, 2023

Hi there,
Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.
Please contact our Business Support team via this link: https://help.shopify.com/en/support/support-type?returnTo=topic-select/sales-channels/sell-on-facebook-or-instagram
We can follow up with you directly and ensure you have the best possible experience.
Thank you,
[Meta Support]

November 22, 2020

This app is good and it is widely use in terms of marketing in shopify, I highly recommend this one guys.

essentialzz
Philippines
About 1 month using the app
September 10, 2020

This app helps me reach more customers that will potentially buy from my store. I recommend this to everyone especially for the starters and work your way to learning how this app works!

The Slender Fit
Philippines
About 1 month using the app