Reviews (8,978)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate the integration for enhancing product visibility and engagement on social media, noting its ability to provide a smooth shopping experience without leaving the platform. They find the setup straightforward, with features like syncing product catalogs and creating shoppable posts beneficial. The integration also offers valuable sales analytics, helping optimize marketing strategies. Merchants report a seamless performance and responsive customer support for any issues.
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With all the money Facebook has, one would think they would attempt at providing a user friendly service. What a joke.
Thank you for your feedback! I am going to send you an email so that we can look into the set up process together and answer any of your questions. -Emily, Shopify Support
The worse when it comes to doing business. I do not plan to do business with Facebook ever again. My items were being rejected after being reviewed as not following guidelines or policy when my business complies and is only skincare. No medical or device, personal attributes or whatever other reason I have been denied.I’m over all done with Facebook. Not a fan or supporter anymore.
Thank you for leaving your review. Your products not being approved by Facebook definitely sounds stressful. When it comes to product approval this is something determined ...
So far so good. We'll see when I launch ads. It's different than I was told so that's a little disorienting. I'd like it more if there was a tie in to the older step-by-step videos where you just added a pixel manually.
For some reason, I got denied for using IG/FB Shopping and have tried for months to get the decision appealed and have heard NOTHING from support - still just denied with no explanation. SUCKS
Thank you for sharing your review. I can understand how frustrating it can be to have your Instagram Shopping request denied. However, Shopify Support does not have any ...
I used this app in building my online shop. It helps me to evaluate my customers base on analytics.
I would say the process is a bit lengthy in setting up the FB Channel, but overall it's easy to follow.
A little challenging learning the ropes and getting through all the validations but started posting and creating boosted ads. I really like attention ads are getting. I'll be creating a full-blown ad soon as I get through the additional training videos.
Hi There!
Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!
Thank you,
Meta Support
Connecting my shop to Instagram via Facebook has to be one of the most time-consuming and annoying processes I have ever done.
Hi there!
Paola here with Shopify. Thank you for taking the time to let us know about your experience with the Facebook Channel app, we truly appreciate it!
I can definitely ...
This app will kill your budget, the bug come up at 10th but after 10 days they dont fix it, i have to turn off ads account because of this app
Hey there,
Robyn here from Shopify. Your feedback is greatly appreciated and I want to thank you for taking the time to share your experience of the Facebook Channel. I'm ...
Zero Support. Unable to Publish shop. Product Prices are all messed up. No Trouble Shooting steps anywhere.
Thank you for taking the time to leave a review. I'd like to look into your product pricing and sync issues further so I'll be following up with an email shortly to discuss ...