Reviews (9,275)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate the app for its straightforward setup and seamless product catalog syncing, enabling easy creation of shoppable posts and ads on social media. This integration boosts visibility and sales by allowing purchases directly from social feeds. The user-friendly interface aids in managing marketing and sales, while responsive customer support assists with any issues. Highly recommended for enhancing e-commerce through social media connectivity.
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ITS A VERY GOOD APP, IT GIVES DETAILED INSIGHTS TO MY SHOP AND ITS SALES.I CAN EVEN TRACK EVERY SALE THAT COMES TO MY STORE AND TRACK IT DOWN
My shop hasn't been published because it doesn't comply with your Commerce eligibility requirements, but they don't tell me what requirements do not comply with. Nobody helps you.
Thank you for leaving a review. It certainly sounds like it has been a frustrating experience as your commerce account was not approved by Facebook and you haven't been provided any additional information. When it comes to account eligibility Facebook has complete control over this aspect so I'll be following up via email shortly to see if you have any additional details to share. - Anna, Shopify Support
I'm really having a hard time connecting Instagram to my Shopify account, despite repeated attempts, and supposedly being approved by Meta / Facebook... Not sure what to do.
Hi there,
Nate here from Shopify. Thank you for sharing your feedback regarding your experience with the Facebook channel app.
While account approvals are in Facebook's scope, we can definitely make sure that you get the support and resources you need to help get you set up. I'll be sending an email out to open up the lines of communication and help where I can.
- Nate | Shopify
I am using Official Meta App. It is so slow and doesn't respond system.
2. After so much effect, it connects my personal Facebook profile and says the account is restricted.
All systems are automatic, So what should I do?
Hi There!
Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution. Please contact our Business Support team via this link so we can follow up with you directly and ensure you have the best possible experience.
https://help.shopify.com/en/support/support-type?returnTo=topic-select/sales-channels/sell-on-facebook-or-instagram
Thank you,
[Meta Support].
Good app i have comfortably been able to create ads and promote my website efficiciently and with success on facebook. thanks guys
The app helps me run my business! It's an easy way for customers to be able to directly snag the items they see on my newsfeed!
just started using, so getting familiar for now. i will have to look into it further in order to give more feedback
account got restricted before adding in any of my products, theres always an issue with facebook shop and after three times of requesting reviews, its always an accident then they restrict me again.
Hi There,
Aaron here with Meta. Thank you for taking time to leave a review. We would love to hear more about your experience with the Facebook & Instagram app and provide any help you might need.
If you would like more assistance, please contact us through our business support team (https://www.facebook.com/business/help), so we can ensure you have the best possible experience.
Thank you, Aaron
I like how facebook and shopify integrate together. I can use it to quickly share and promote my website.
A lot easier than I had first anticipated. Which is great for someone computer illiterate. Easy peasy, lemon squeezy