Reviews (8,306)

Overall rating
4.3
Counts per rating level
  • 66% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for boosting product visibility and customer engagement through easy integration and product catalog syncing for shoppable posts and ads. The setup is straightforward, enhancing ad management and sales tracking, crucial for business growth. Responsive customer support is also highlighted for efficiently resolving issues, ensuring a user-friendly experience that aids in effective social media marketing management.

September 29, 2020

Es muy fácil de configurar, especialmente la vinculación con el Business Manager que suele ser complejo.

Outlet Dreams RG
Spain
6 months using the app
Edited October 20, 2020

Facebook is a great tool to connect on a personal & on a business level. My only complaint is that there is no customer support.

NU2U
United States
6 months using the app
November 12, 2020

easy so far but time will tell hoping its easier than before and will list my products rather than banning them by title than product

Cluck Cluck! From Suffolk
United Kingdom
6 months using the app
September 24, 2020

Very easy to use Happy Customer. The only thing I would improve on is loading the product to the feed faster and automatically eliminating products that violate Facebook ad policies.

Shop at Mags™
United States
6 months using the app
March 14, 2021

I was unable to create a ecommerce account because I am in Jamaica. This app need to be more inclusive.

Casandra Chisholm
United States
6 months using the app
September 28, 2020

I used the App to help me set up facebook marketing for my online store and it was easy to follow step by step. However, I got stuck at the end not knowing how to address the last item on Terms and Conditions.

Uno-Una
Botswana
6 months using the app
November 23, 2020

I still can't setup my FB pixel from Shopify. Talked to Support Advisor, a nice person. But still failed. What is going on..

Dimply Store
United States
6 months using the app
Meta replied November 24, 2020

Thank you for taking the time to leave a review. I understand how important it is to connect your Facebook pixel so that you can start your marketing activities. I'd like to ensure that the pixel is connected to your store so I will be sending you an email shortly to assist. - Anna, Shopify Support

January 14, 2021

i hope it helps me thanks, I have been trying really hard to get my store off the ground. I really thank facebook for helping with so much stuff lately. Not only can we stay in touch with friends and family but now helping us with our other 2 businesses as well. awesome. thanks thanks thanks

justforhomes
United States
6 months using the app
January 28, 2021

I liked everything, but sometimes I did not understand what and where to press, so it caused some difficulty for me, but then everything was fine, thanks

BeautyOOK
Ukraine
6 months using the app
October 10, 2020

This app was pretty straight forward and did a fairly good job of walking through set up. There is a slight learning curve and if you do not know your way around FB biz manager, you may have a few frustrating moments. All in all, it is a very solid app.

Unified Nexus
United States
6 months using the app