Reviews (9,103)

Overall rating
4.2
Counts per rating level
  • 65% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 6% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for its easy setup and seamless product catalog syncing, enabling shoppable posts and ads on social media. The integration with Shopify is noted as enhancing store visibility and sales by connecting directly with customers. Responsive customer support is commended for effectively resolving syncing and functionality issues. Merchants report improved visibility and engagement, boosting audience reach and sales.

August 20, 2024

まだ使い始めたばかりで良くわかりませんが
難しいですが初心者でもはじめられそうです。

Wood Art HAS 木象嵌作家 蓮尾知子
Japan
44 minutes using the app
September 8, 2020

It just started and haven’t really used it yet. The sign on and setup seems very complex. Definitely not helped by my confusion with Facebook between my business and personal accounts.

Aureum Locus 3D Printing and Design
Australia
7 months using the app
Meta replied September 10, 2020

Thanks for sharing your feedback! We work hard to improve our app functionality, so I’d like to look into this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support

December 17, 2020

Very helpful and it works surprising because of all the apps don't always work. However, asking is begging

Peachi Chic
United States
7 months using the app
Edited October 6, 2020

I hope that the feed works this time; hate having only the worst early stuff on Facebook. I do love that I have the ability to reach new audiences through Facebook, where people who like colorful art on consumer goods have a carefree shopping experience (we hope).

MiE Designs
United States
7 months using the app
Edited December 22, 2020

Ok I had to do a new review update. This sucks! This is made so complicated. Everything I post get some kind warning, not following rules & regulations, goes against the rules but yet, I have all new products and it keeps pulling old products I don't even carry anymore. I have NO clue what I'm doing anymore. Why can't someone just set it up for me so it is done properly and I'm not having to go through all these difficulties.

Ann More products
United States
7 months using the app
Meta replied September 16, 2020

Thanks for sharing your feedback! We work hard to improve our app functionality, so I’d like to look into this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support

February 18, 2021

I use to link my shopify store to my Facebook shop. I read and follow the instruction took some time, but was able to connect.

StoriRose
United States
7 months using the app
Edited January 23, 2021

I use this app to promote my boutique on line as a starter ,i would like to comprehend the methodology of usage to prompt my boutique efficiency from this app ,

Nanjadits
France
7 months using the app
February 3, 2021

I find the continual changes at FB difficult to manage regardless of the platform being used with it

Children's Orchard New Berlin, WI
United States
7 months using the app
January 13, 2021

Pretty straightforward, a little annoying that they're changing all the time so you have to redo everything, but I guess that's part of staying hip and cool.

Foxes and Ravens
Canada
7 months using the app
November 29, 2023

It's definitely going better than expected. I am getting more sales and more exposure. Occasionally I have issues capturing all the the information I get when orders come directly from my website versus FB and IG. For example, my website requires a phone number (mainly so we call them customer if there is a problem), but it is not a requirement in FB or IG. Some of our products and services are time sensitive where need to get a hold of the customer asap. Just having their email means we may not get to them in time. These are just minor kinks we can work out. Overall it has definitely boosted sales and we have had zero problem with payouts or processing

The Good Stuff
United States
7 months using the app
Meta replied December 15, 2023

Hi There!

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Thank you,
Meta Support