Reviews (8,876)

Overall rating
4.2
Counts per rating level
  • 66% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this integration for boosting product visibility and sales through social feeds, providing a seamless shopping experience. They appreciate the simple setup, efficient product syncing, and inventory management. The sales analytics feature is valued for refining marketing strategies. Reviewers also praise the responsive customer support and user-friendly interface, making it effective for connecting Shopify stores with social media platforms.

February 19, 2021

It was frustrating not understanding why my ad account had gotten banned when it was the first time I had set anything up but after several days going back and forth with Facebook, it was easy to get my pixel integrated. I wish there was better transparency with Facebook on how to get everything set up properly the first time so that this does not happen. There are just a lot of different areas that need attention that is no intuitive to someone just starting out.

FierceCurler
United States
22 days using the app
December 21, 2020

I'm still a beginner with the app. It will be my first time making use of it for my shopify business.

Plants Furnish
United States
22 days using the app
Meta replied December 22, 2020

Thank you for the review! I know that approaching Facebook and social media for the first time can be intimidating, so I've sent you an email with some information on next steps you can take. If you have any questions you can reply right there. Looking forward to hearing from you! - Jake, Shopify Support

Edited September 30, 2020

Facebook is the best app for shopify, it is better to promote our products.i love lot ittttttttttttttttttt

HelpItems
Sri Lanka
22 days using the app
October 9, 2020

Great integration, simple to implement, and provides huge flexibility and scope to scale your business

CLN Coffee
United Kingdom
22 days using the app
March 16, 2021

This app helped me out a lot when I opened my Shopify store. I thought it would be harder to get help from a giant in the industry, but it was very simple

Style Health and Beauty
United States
22 days using the app
March 14, 2021

love it they are good at helping you through I can reach out to a lot of friends and customers ....

J & L
United States
22 days using the app
December 29, 2020

So far, so good. I have yet to finish the process. I want to go all the way through and make sure all the functions are working properly. Then, I can give it 5 stars.

Idioma Coffee Roastery
United States
22 days using the app
January 29, 2024

little confusing

NILA Threads
United States
20 days using the app
Meta replied February 2, 2024

Hi There!

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

If you need further support, contact our Business Support team via this link:

https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagra

Thank you,
Meta Support

December 22, 2020

It was good, but I wanted to use my Facebook account, that I’m manager of the same manager account, but I have to use the owner, but it’s okay.

American Clothing
Honduras
21 days using the app
September 28, 2020

BUGGY PIECE OF S
GET BACK FACEBOOK PIXEL ID FORM Now your social account review will kill your business, congratulations!
No FB social account (Even if you are agency) — NO WORKING SHOP WITH FB Right now I can't reconnect account which is under review because of BUG - A LOT OF STEPS OF POTENTIAL BUGS and ISSUES ADDED WITH THIS APP. BUSINESS GOING TO BE HARDER - THANK YOU SHOPIFY!
HELLO WOOCOMMERCE & CLICKFUNNELS! GET FACEBOOK PIXEL BACK

muust.co
Hong Kong SAR
21 days using the app
Meta replied September 29, 2020

Thanks for sharing your feedback! I can definitely understand your frustration with this new change. We work hard to improve our app functionality, so I’d like to look into this further with you. I’ve sent out to an email to you and we can discuss further there. - Abdalla, Shopify Support