Reviews (8,871)

Overall rating
4.2
Counts per rating level
  • 66% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this integration for boosting product visibility and sales through social feeds, providing a seamless shopping experience. They appreciate the simple setup, efficient product syncing, and inventory management. The sales analytics feature is valued for refining marketing strategies. Reviewers also praise the responsive customer support and user-friendly interface, making it effective for connecting Shopify stores with social media platforms.

Edited March 12, 2021

Nice app to use. There is always a room for improvement despite. However, thanks for the great work you do.

healthtrill
United Kingdom
21 days using the app
September 9, 2023

It will not let me connect Facebook/Instagram to my Shopify Store due to violating their content policy. I only currently have a hat for sale and it is just up there for a test really. I am just getting set up for affiliate marketing. This is crazy! I see no way to discuss or resolve this!

HeyJoes’s Promos
United States
21 days using the app
Meta replied September 15, 2023

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
[Meta Support].

March 10, 2021

einfach zu bedienen schneller ans ziel zu kommen sehr gerne benütze ich und meine kreis diesen App lg

agrocheval
Switzerland
21 days using the app
May 3, 2023

What is this absurd that to connect an Instagram account you NEED a facebook ACTIVE account? I understand that is the same company but this is ridiculous as I can't use the app now because of this

Artilugis
Spain
21 days using the app
Meta replied May 3, 2023

Hi There!
Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution. Please contact our Business Support team via this link so we can follow up with you directly and ensure you have the best possible experience.

https://help.shopify.com/en/support/support-type?returnTo=topic-select/sales-channels/sell-on-facebook-or-instagram

Thank you,
Meta Support

Edited November 3, 2020

Helped me expand my customer reach. While not certain on its impact yet, best to send over a new review later on.

Béni Studio
United States
21 days using the app
February 9, 2021

I used this app to connect my Shopify store to Facebook and it worked quite good. Set up did not take long. THANK YOU

Self Care, Wellbeing and Personal Novelties
United States
21 days using the app
January 31, 2024

I love it

TOMMYXWHITE Store
United States
19 days using the app
Meta replied February 2, 2024

Hi There!

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Thank you,
Meta Support

December 1, 2020

I did not known too much. So letting more people to known it is very important. I will like it. Thanks.

best price service for people
United States
20 days using the app
Edited September 22, 2020

Best Marketing app in the market, setup is easy just follow the instruction waiting for the results!

Style Peek
India
20 days using the app
June 17, 2021

They restrict my account forever!
I uploaded my id, but they treat me as scamer. I spent my days like trash.

The Under 25$ Bazaar
South Korea
20 days using the app
Meta replied June 18, 2021

Thank you so much for leaving a review. That certainly does not sound ideal. When it comes to account approval this is something determined directly by Facebook that we have control over. I would be more than happy to share resources on contacting Facebook to see if you can appeal their decision. I ​will be in touch by email shortly to provide further details. - Anna, Shopify Support