Reviews (8,872)

Overall rating
4.2
Counts per rating level
  • 66% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this integration for boosting product visibility and sales through social feeds, providing a seamless shopping experience. They appreciate the simple setup, efficient product syncing, and inventory management. The sales analytics feature is valued for refining marketing strategies. Reviewers also praise the responsive customer support and user-friendly interface, making it effective for connecting Shopify stores with social media platforms.

November 2, 2020

Facebook app helps me connect to my store. It helps my customers to get additional access to my so that they can make their purchases,

PadyMart
United States
28 days using the app
October 29, 2022

I have spent the last 48 hours trying to install the Facebook pixel on my shop (without success). I thought the problem was mine, but looking at the comments, I see that many people have the same problem. I am wasting a lot of time with this problem, and potentially money. I contacted Facebook, they sent me to Shopify, and I see in the comments that Shopify is implying that the problem is with Facebook.
The quality of service is really awful.

Nehoodie
United Kingdom
11 days using the app
Meta replied October 31, 2022

Hi there,

Charlotte here from Shopify support, thank you for taking the time to install and use the Facebook on your store I am sorry to hear that you have been having trouble getting support on your issue. I am going to send you an email so we can look into this together, and make sure that the problem is resolved!

Charlotte | Shopify

October 4, 2020

I love the app for creating invoices and also adding new inventory! It Is so easy to log in and also look at my current inventory.

Lil Blossoms & more
United States
28 days using the app
November 8, 2020

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Casa Guinness
Brazil
28 days using the app
June 26, 2024

bon application

boutiquebau
France
October 10, 2020

I gave the app a 5 star so far because it is very easy to set-up. I just installed this app. Will return at a later date to give a follow up.

Verbena Naturals
United States
28 days using the app
October 23, 2020

Very good app.Integration with shopify is very easy. Selling with facebook can grow my business. I love this app.

US BRAND MARKET
United Kingdom
28 days using the app
September 4, 2020

Very well integrated and easy to use. I'd recommend to anyone looking to market their business. 5 stars.

Safe Hands Wristband
Canada
28 days using the app
January 13, 2023

Wow, the verification process is super annoying. It is impossible to verify you own a business if you are, for instance, a sole entrepreneur.

Snuggly
United States
11 days using the app
Meta replied May 4, 2023

Hi There!
Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution. Please contact our Business Support team via this link https://help.shopify.com/en/support/support-type?returnTo=topic-select/sales-channels/sell-on-facebook-or-instagram so we can follow up with you directly and ensure you have the best possible experience.

Thank you,
[Meta Support].

January 1, 2021

My sells come through this channel more than anywhere else! Thank you! I love this platform so much! I dont know where i would be without it!

Kaliente' Boutique
United States
27 days using the app