Reviews (8,866)

Overall rating
4.2
Counts per rating level
  • 66% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this integration for boosting product visibility and sales through social feeds, providing a seamless shopping experience. They appreciate the simple setup, efficient product syncing, and inventory management. The sales analytics feature is valued for refining marketing strategies. Reviewers also praise the responsive customer support and user-friendly interface, making it effective for connecting Shopify stores with social media platforms.

May 3, 2023

What is this absurd that to connect an Instagram account you NEED a facebook ACTIVE account? I understand that is the same company but this is ridiculous as I can't use the app now because of this

Artilugis
Spain
21 days using the app
Meta replied May 3, 2023

Hi There!
Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution. Please contact our Business Support team via this link so we can follow up with you directly and ensure you have the best possible experience.

https://help.shopify.com/en/support/support-type?returnTo=topic-select/sales-channels/sell-on-facebook-or-instagram

Thank you,
Meta Support

September 29, 2020

So good. Such an easy way to make sure you get everything set up and do it correctly. Thank you for this service.

shimmmy
United States
About 2 months using the app
October 20, 2020

Helpful for selling on Facebook, listed multiple products on facebook through the app. Would recommend to other sellers.

ATTRACTION DR. 美白醫生
Taiwan
About 2 months using the app
October 11, 2020

I really appreciate this application which I highly recommend. It is currently the best application I have ever used.

LovelyBrush
France
About 2 months using the app
Edited October 25, 2020

the app is very very easy to use and it will help me in setting up my page and running the ads succesfuly thanks facebook

HARLEYFROST
India
About 2 months using the app
November 11, 2020

This on is ok. but a little hard to setup. thank you so much. I think automatic to connect FB is a little hard.

EYE DESIGN PRO
Australia
20 days using the app
September 30, 2020

genial, todos los procesos y pasos son intuitivos , estoy encantado con esta plataforma, después de haber probado muchas, sin duda es la mejor

mediasanex
Spain
About 2 months using the app
November 24, 2020

The app seems to be easy to handle but it is the business.facebook.com thats an nightmare. its a maze. But I hope it will get better.

tempus4u
Denmark
About 1 month using the app
Meta replied November 25, 2020

Thank you for taking the time to leave a review. Glad to see you found the app easy to navigate. Merchant feedback is extremely important to us in order to improve our app. I'll be sending you an email shortly to see if you have any suggestions or further details you'd like to share as feedback for the app. - Anna, Shopify Support

June 17, 2021

They restrict my account forever!
I uploaded my id, but they treat me as scamer. I spent my days like trash.

The Under 25$ Bazaar
South Korea
20 days using the app
Meta replied June 18, 2021

Thank you so much for leaving a review. That certainly does not sound ideal. When it comes to account approval this is something determined directly by Facebook that we have control over. I would be more than happy to share resources on contacting Facebook to see if you can appeal their decision. I ​will be in touch by email shortly to provide further details. - Anna, Shopify Support

Edited September 5, 2020

The Facebook Channel option is the best thing I've discovered in terms of marketing and product management on the web. Thanks again FB! There is no other social media app that can come close in comparison. I enjoyed the simplicity and advanced technology the most.

English Alliance
Japan
About 2 months using the app