Reviews (8,865)

Overall rating
4.2
Counts per rating level
  • 66% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this integration for boosting product visibility and sales through social feeds, providing a seamless shopping experience. They appreciate the simple setup, efficient product syncing, and inventory management. The sales analytics feature is valued for refining marketing strategies. Reviewers also praise the responsive customer support and user-friendly interface, making it effective for connecting Shopify stores with social media platforms.

December 3, 2020

it wasnt bad setting it ip a little slow but it could of been my pc.. im happy with it. i have yet to discover if i am able to create a collection in spotify and add it to FB

Total Ceo Clothing
United States
About 2 months using the app
January 27, 2021

Very easy install process, now gotta see it live :)
I've been wanting to share my work with all my facebook friends so it is really exiting to be able to now!

Valou
United States
4 days using the app
October 22, 2020

Very Good. I have just installed and let’s see how far it goes . I hope this app extends my business

GlamourFashion
India
About 2 months using the app
September 25, 2020

All good thanks. Really good! I mean...super easy mostly! :) OMG 100 words> REALLY still typing....

SeedfulThings518
United States
4 days using the app
November 12, 2020

Ran into the old facebook app in between set up, which was a little confusing, but otherwise very handy

Kitsch Mitch
United Kingdom
About 2 months using the app
June 27, 2024

TROP COMPLIQUÉ CAR GALERE a mettre pixel

LAPOMPETTE
France
About 2 hours using the app
June 1, 2023

Wont show half my product varients because of invalid image link which is the same link for the products it will show. Offers no working solution as well.

Golden Dapples
United States
About 2 months using the app
Meta replied June 14, 2023

Hi there,
Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.
Please contact our Business Support team via this link: https://help.shopify.com/en/support/support-type?returnTo=topic-select/sales-channels/sell-on-facebook-or-instagram
We can follow up with you directly and ensure you have the best possible experience.
Thank you,
[Meta Support]

Edited October 12, 2020

Too many features so it's hard to navigate and there is no official guide as to how to go about it so it easily became tedious. I had to search online for books and tutorials to help me do and get around certain simple things.

Simple Kitchen Wares
Nigeria
3 months using the app
Meta replied October 13, 2020

Thank you for taking the time to share your feedback and experience. We work hard hard to ensure that resources are available online to help every merchant set up the Facebook channel. As I understand it can be difficult to locate the relevant resources, I will be in touch by email to see if I am able to provide you with additional assistance. - Anna, Shopify Support

Edited February 9, 2021

This was a very straight forward process to follow. Easy to follow directions I would recommend everyone use this method.

CargoWinds
United States
About 2 months using the app
November 29, 2020

I expirienced the same problem, it created catalogs which I c ant edit automatically and those catalogs are not performing well like don't go allong with Facebook policies etc. Lose access to my page and cant do nth because don't have access to this Shopify catalog which need to be deleted. Doesnt work good

Youth Skin Solution
United States
About 2 months using the app
Meta replied November 30, 2020

Thanks for sharing your feedback! It sounds like you were running into a few things here. In that regard, I’d like to look into this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support