Reviews (8,865)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this integration for boosting product visibility and sales through social feeds, providing a seamless shopping experience. They appreciate the simple setup, efficient product syncing, and inventory management. The sales analytics feature is valued for refining marketing strategies. Reviewers also praise the responsive customer support and user-friendly interface, making it effective for connecting Shopify stores with social media platforms.
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This website is great and easy to use. Like all websites it has a couple bugs however it is easy to work past.
Hi There!
Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!
Thank you,
Meta Support
App is great when it works. However, for some reason, the Facebook app has disconnected my site and will not let me reconnect my account. Even though I type in my password and it directs to Facebook, it still says to reconnect. I can still see my shop with products on my FB/IG pages but I cannot utilize any of the functions to create ads with the products. I need assistance, please.
Hey there,
Robyn here from Shopify. Thank you for taking the time to share your review of the Facebook Channel with us. Your feedback is extremely valuable. I'm sorry to hear that your account is not reconnecting properly - something sounds off here for sure. I'm going to look into this and follow up with you in an email to open up the lines of communication here so I can see how I can help you any further.
Robyn | Shopify
use esta app pra la integra del pixel ufff fantastico me gusto mucho muchisimo deverdad estoy feliz creeme gracias otra vez ,ojala que viene mas actualizaciones pronton
Over a month later and Instagram still won’t allow setup of my shop. What a nightmare. No feedback, no support. Meta appears to be concerned with elitist accounts only
Hi There!
Kristin here with Meta! Thank you for taking time to leave a review. We would love to hear more about your experience with the Facebook & Instagram app and provide any help you might need.
If you would like assistance, please contact us through our business support team (https://www.facebook.com/business/help), so we can ensure you have the best possible experience.
Thank you, Kristin
The app is so helpful to market products on Facebook in an easy way, however, the struggle was when removing a product from Shopify you must go search for it on your Facebook page and delete it manually.
Stay away lol Meta will not support you as a seller, even if you are a long term customer, you will not receive ANY support and can be banned without a moment's notice with a very vague explanation. Happened to me and countless others. Google Meta banning / permanently restricting ad accounts.
Hi There!
Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution. Please contact our Business Support team via this link so we can follow up with you directly and ensure you have the best possible experience.
https://help.shopify.com/en/support/support-type?returnTo=topic-select/sales-channels/sell-on-facebook-or-instagram
Thank you,
[Meta Support].
I initially had issues with the set up, but after working with support I was able to successfully integrate this app into my Shopify site and can now funnel new customers to my site with ease
Hi There!
Thank you for taking time to leave a review and sharing your experience with us.
We appreciate hearing from our customers!
Thank you,
Meta Support
Die Grundfunktion der App und die Einrichtung des FB-Shops funktioniert gut, aber im Detail könnte mit wenigen Anpassungen ein viel besseres Nutzererlebniss erzeugt werden. 1. Übermittlung der weiteren Bilder über "additional_
image_link" Attribut in den Datenfeed 2. Datenkontrolle und Hinweis bei z.B. Texten oder Optionen, die in Facebook zu Fehlern führen können (z.B.
oder Tags in Description) Sollte es dazu Hinweise und Tipps gehen, dann würde wir uns über eine Nachricht freuen. Eine erste Support-Anfrage wurde mit Fragen Sie bei Facbeook nach beantwortet, wobei die Daten klar nicht von Shopify übermittelt wurden.
I use this app to create facebook posts and add products to my facebook page, it is very helpful and easy to use.
i really like how it explains certain areas for example how i can use certain functions and how the channel is set up