Reviews (8,865)

Overall rating
4.2
Counts per rating level
  • 66% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this integration for boosting product visibility and sales through social feeds, providing a seamless shopping experience. They appreciate the simple setup, efficient product syncing, and inventory management. The sales analytics feature is valued for refining marketing strategies. Reviewers also praise the responsive customer support and user-friendly interface, making it effective for connecting Shopify stores with social media platforms.

November 3, 2020

Ik heb deze app net toegevoegd. Dus het is nu te kort om de app te kunnen beoordelen. Maar ik denk dat het goed zal werken.

Smartphonesstore.nl
Netherlands
About 1 month using the app
August 1, 2023

Its going very well I'm having some issues with things but the support team makes sure that everything is taken care of

Your One Stop Shop
United States
3 days using the app
Meta replied August 18, 2023

Hi There!

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Thank you,
[Meta Support].

Edited October 8, 2020

i used this to sell my products online everyday online to my followers and eerone that i Know. i used this to sell my products online everyday online to my followers and eerone that i Know

The Big Mall SA
South Africa
3 days using the app
March 17, 2021

I can't even download this app, it's just showing the URL is wrong, it should be fixed as soon as possible.

Itzus Collections
United States
About 1 month using the app
Meta replied March 18, 2021

Thank you for taking the time to share your feedback. It sounds like you are experiencing some issues with assessing the app. I'd like to look into this further for you so I will be sending you an email shortly to ask for more details. - Anna, Shopify Support

December 3, 2020

I use this app to help promote my new store. I am just getting started, but I am looking forward to where it takes my store www.nastynaughtynaked.com!

Nasty Naughty Naked
United States
About 1 month using the app
October 29, 2021

the app doesn't sync and Shopify customer service is sh*t. this specialty team they speak of doesn't exist. complete waste of my time

praterapparel
United States
About 1 month using the app
Meta replied November 1, 2021

Hello,

Jacky here from Shopify. Thanks for taking the time to submit your feedback. I'm going to follow up with you over email to open up the lines of communication and see if we can address some of the issues you were having with the app.
Jacky | Shopify

January 5, 2024

Hi, i have a big problem with this app.
Whit this app my FBpixel collect events only if my shop is setting on the defaul domain.

If I set the shop to use my own activity domain (a third party domain), the pixel stop collect event.
Anyone can help me?

I tried to install/reinstall/clean business manager/verify domain/eliminate cookie banner. Nothing worked. I'm disheartened.

Arp Shop
Italy
About 1 month using the app
Meta replied January 12, 2024

Hi There,

Thank you for taking time to leave a review with detailed feedback!

Please contact our Business Support team via this link if we can be of further assistance to you:

https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We'll be sure to follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

September 29, 2020

I used this app to help me set up. It was wonderful and very helpful. will recommend to all my friends.

KATHY NALL PRODUCTS
United States
3 days using the app
September 11, 2020

Buona app, penso di utilizzarla solo per facebook shops, per le inserzioni mi affiderà direttamente a BM

MORGICO®
Italy
About 1 month using the app
Edited October 31, 2020

The application does not require any modifications or developments, it is good, easy to use and fast

Handsome man shop
Israel
2 months using the app
Meta replied November 2, 2020

Thank you for leaving a review and sharing your experience so far. We work hard on our app functionality and are always looking for ways to improve the app for our merchants. I would love to hear about any suggestions you might have that could make the app even better! I'll be sending you an email soon to see if you have any additional details you could share. - Anna, Shopify Support