Reviews (9,275)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate the app for its straightforward setup and seamless product catalog syncing, enabling easy creation of shoppable posts and ads on social media. This integration boosts visibility and sales by allowing purchases directly from social feeds. The user-friendly interface aids in managing marketing and sales, while responsive customer support assists with any issues. Highly recommended for enhancing e-commerce through social media connectivity.
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I enjoy interacting with other related groups. and the exposure it gives to my business. I can stay in touch with clients and family members
Thank you for leaving a review and sharing your experience. Feedback is extremely important to us, in order to help improve our app. I'll be sending you an email shortly to see if you have any suggestions or further details you'd like to share as feedback. - Anna, Shopify Support
The app is well-integrated and generally setup was easy to follow; however, on the Facebook side, there's a lot of business marketing jargon that I don't understand. The entire Business Manager setup was not intuitive and, again, contains jargon that people who are not in the industry will not understand. The Business Manager experience needs an interface update, too. I'm just sitting here hoping things work out and that I didn't sign up for something I didn't know about.
FACEBOO IS A VERY COMPLICATED APP... YOU SELL SIMPLE PRODUCTS AND THEY DON'T ACCEPT THEM.
OTHERWISE IT'S FINE THE APP WORKS WELL BUT THEY ARE TOO STRICT WITH THE WRONG PEOPLE
Hi there. My name is Spencer, I’m with Shopify Support and I’m really glad you reached out to share this valuable feedback with us. I'm sorry to hear you have had an issue getting some of your products approved by Facebook. I'm going to be reaching out to you to open up some communication and see if there is anything we can do to help you with your product setup. Spencer | Shopify Support
great and quick integration, only issue are the policies blocking certain items we sell on our store
aucun de mes articles professionnels éligible n'est présent sur Facebook, je dois revoir mes annonces de produits et m'assurer qu'elles répondent aux critères d'éligibilité
Pouvez vous m'aider et vérifier vos produits?
Salut,
Merci d'avoir pris le temps de laisser un avis!
Veuillez contacter notre équipe d'assistance aux entreprises via ce lien afin que nous puissions vous aider davantage :
https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram
Nous ne manquerons pas de vous contacter directement et de veiller à ce que vous ayez la meilleure expérience possible.
Merci,
Méta Support
I uninstalled the app because it didn't work well, but now it is no longer possible to install it.
I get this error: "There’s no page at this address Check the URL and try again, or use the search bar to find what you need
Hello there!
Paola here from Shopify. I completely understand how this could have been a frustrating experience for you. I will be following up with you through email shortly so I can help you get this sorted as soon as possible.
Chat soon!
Paola | Shopify
foi cou um pouco complicado antes erra bem mais facio mais vamos ver ! no dia a dia ver se melhorou
Agradecemos a sua avaliação e por você ter reservado um tempo para nos contar a sua experiência. Isto é muito importante para nós e nos ajuda a continuar trabalhando no aplicativo para oferecer o melhor aos nossos lojistas. Eu adoraria saber um pouco mais e me certificar de que você está aproveitando o Facebook channel ao máximo. Entrarei em contato via email nos próximos instantes! - Paola, Suporte da Shopify
easy to use, very nice! perfect for ads for your business, easy and ads are running very good. best regrads
Only uploads one picture from your product instead of uploading all of them. Good luck selling a product with just one image.
Im finding it really hard to figure out my Facebook shop. I have so many products that I have removed because they were not allowed and still I am not allowed to sell off of Facebook
Thanks for sharing your feedback! I'd be happy to assist you with figuring things out, but I will need some more context regarding your issue. I’ve sent out to an email to you and hope to hear back from you soon. - Abdalla, Shopify Support