Reviews (9,275)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate the app for its straightforward setup and seamless product catalog syncing, enabling easy creation of shoppable posts and ads on social media. This integration boosts visibility and sales by allowing purchases directly from social feeds. The user-friendly interface aids in managing marketing and sales, while responsive customer support assists with any issues. Highly recommended for enhancing e-commerce through social media connectivity.
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Haven't used yet and I think it will be good! Haven't used yet and I think it will be good! Haven't used yet and I think it will be good!
Catastrophique. En juin, Facebook a suspendu mon 1er compte, supprimé ma première page pour finalement supprimer totalement mon compte et ma seconde page. J'ai justifié de mon identité plusieurs fois. Ce compte était rattaché à ma boutique shopify sur instagram et l'est encore un peu mais pas complètement, c'est incompréhensible, vraiment.
Mon deuxième compte est suspendu, je ne peux pas faire de pub sur instagram à cause de mon compte facebook suspendu. Je ne peux pas faire de lien entre shopify et instagram avec ce nouveau compte.
Impossible de travailler avec META je vais devoir fermer ma boutique définitivement A CAUSE DES ROBOTS meta.
Impossible de joindre un HUMAIN et tout ce qui se passe est incompréhensible. Stop IA ok pour les humains. C'est insupportable.
Salut!
Merci d'avoir pris le temps de laisser un avis. Nous nous excusons pour la gêne occasionnée et souhaitons vous aider à trouver une solution.
Veuillez contacter notre équipe d'assistance aux entreprises via ce lien : https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram
Nous pouvons vous contacter directement et vous assurer de vivre la meilleure expérience possible.
Merci,
[Méta-support].
terrible, cant even sink pixels correctly with business manager. im not sure what has happened to this app but it clearly doesnt want to work properly.
Hi There!
Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.
Please contact our Business Support team via this link, so we can follow up with you directly and ensure you have the best possible experience:
https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram
Thank you,
[Meta Support].
Nice, makes business life easy, I love using it and a must have to grow your business. thank you for it
In set up, it could be a bit clearer prior to hitting a button. What to expect. Maybe having a this is what will be taking place, this is about how long it will take, if it is taking longer than 5 minutes something might not be right... blah blah blah
Facile d'utilisation, l'installation du pixel se fait en quelques secondes. Mettre en place des publicités n'aura jamais été aussi simple.
My purchase events were duplicated after I used Conversion API tracking. I could not edit the code to add event_id as custom parameter to avoid this issue.
I cant change my facebook pixel while its hacked, I send the Meta team to report but they said i have to check it with Shopify while the report message is send to MEta always
Hi there,
Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.
Please contact our Business Support team via this link: https://help.shopify.com/en/support/support-type?returnTo=topic-select/sales-channels/sell-on-facebook-or-instagram
We can follow up with you directly and ensure you have the best possible experience.
Thank you,
[Meta Support]
the setup is so annoying it's insane. Normally i'm very patient but wow. You impressed me how bad this works. Especially the new Business Suite from Facebook is one of the worst downgrades I've ever seen. Goin to TikTok Ads now.
Hi There!
Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.
Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram
We can follow up with you directly and ensure you have the best possible experience.
Thank you,
Meta Support
i'm new to this, but so far the experience is excellent... its really helping me to build and grow my business!!