Reviews (8,861)

Overall rating
4.2
Counts per rating level
  • 66% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this integration for boosting product visibility and sales through social feeds, providing a seamless shopping experience. They appreciate the simple setup, efficient product syncing, and inventory management. The sales analytics feature is valued for refining marketing strategies. Reviewers also praise the responsive customer support and user-friendly interface, making it effective for connecting Shopify stores with social media platforms.

January 11, 2021

I like it. Thank you for app! I wish you to develop better apps. Facebook has very good support for online businesses.

Mirosus
Vietnam
3 days using the app
September 23, 2020

Im just a starter in doing FB ads...and new to this, i need to learn more about how it works and updates..apologies if i cannot rate this much as i need more experience how this app works.

Maybenta
Philippines
2 months using the app
Meta replied September 24, 2020

Thanks for sharing your feedback! There's no need to apologize! We work hard to improve our app functionality, so I’d like to look into this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support

September 4, 2020

it cost much time to do it. This is my comment can help other merchants decide whether to use this app.

MY CREATIVE TOY
Germany
2 months using the app
Meta replied September 5, 2020

Thank you for your feedback! I will be sending you an email shortly to learn more about your experience setting up this app and how it could improve. - Emily, Shopify Support

July 22, 2023

if you haven't done this before, i think reading the documentation PRIOR is a big big help. It's good information for someone that doesn't do this all day long. After I read everything I could, I was able to complete the setup without any issues :)

Thank you

CoastalCastings
United States
3 days using the app
Meta replied July 28, 2023

Hi There!

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Thank you,
Meta Support

December 2, 2020

After a little hassle with multiple accounts and cookies everything worked out fine. Excellent and easy to navigate extension *like*
Ich hatte ein bisschen Mühe mit mehreren parallelen Accounts und den Cookies dazu, aber nach ein wenig probieren klappt alles. Ausgezeichnet und einfach zu navigierende Erweiterung *like*

EgoEco
Austria
3 days using the app
May 16, 2023

Hola, estoy intententando conectar la aplicación a mi cienta de Facebook pero inmediatamente sale un error y no puedo avanzar, he desistalado la app varias veces pero siempre sale lo mismo....como debo proceder para poder realizar correctamente la instalación y poder empezar a trabajar?

Ecomzone Colombia
Colombia
About 1 month using the app
Meta replied May 22, 2023

¡Hola!
Gracias por tomarse el tiempo para dejar una evaluación. Pedimos disculpas por las molestias causadas y nos gustaría ayudarlo con una solución. Comuníquese con nuestro equipo de soporte comercial a través de este enlace https://help.shopify.com/en/support/support-type?returnTo=topic-select/sales-channels/sell-on-facebook-or-instagram para que podamos hacer un seguimiento con usted directamente y asegurarnos de que tenga la mejor experiencia posible.

Gracias,
[Metasoporte].

October 18, 2020

supper applications je vous le recomende je suis dans le e commerce et les pub von vite ces incroiyable

CorporateCleef
France
About 1 month using the app
October 8, 2020

nice app, help me a lot , help me get easy on my page, great channel app ,this app helps to grow business

GDL Hansell Supply
United States
3 days using the app
September 12, 2023

While it's absolutely essential for any ecommerce company, this app is NOT very intuitive and there is virtually no support other than the very generic support email. And even then they have no clue how to help you since it's such a niche app!

InfantBoo.com
United States
About 1 month using the app
Meta replied September 15, 2023

Hi There!

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Feel free to reach out via the link if you need further assistance from our team: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

Thank you,
[Meta Support].

October 12, 2020

really good, still learning though. Very easy to transfer everything from store to facebook
look forward to using it more.

Ourblogspacee
Australia
About 1 month using the app