Reviews (8,852)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise the app for enhancing product visibility and sales through features like shoppable posts and ads, allowing direct purchases on social media. They value the straightforward setup, product catalog syncing, and insightful sales analytics. The responsive customer support and intuitive interface further enrich the user experience, making it a vital tool for e-commerce success via social media integration.
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Comecei a usar agora,e to gostando bastante.
Porisso essa nota por enquanto, mais tenho uma ótima impressão do app.
Muito obrigado por compartilhar a sua experiência conosco. Fico feliz que esteja gostando aplicativo do Facebook. De qualquer forma eu quero ter certeza que você está tirando o maior proveito possível das funcionalidades do aplicativo e por isso entrarei em contato com você por email em instantes. Espero falar com você em breve. - Anna, Shopify Support
J ai des difficulté a me connecte pour faire une publicité de ma boutique j essais toujours j espéré réussir
Merci beaucoup d'avoir laissé votre avis. Cette situation ne semble certainement pas idéale. Nous nous efforçons d'améliorer les fonctionnalités de notre application, et j'aimerais donc examiner ce problème de plus près. Je vais vous contacter par e-mail et je vais attendre de vos nouvelles. - Lea, Shopify Support
App works fpr Facebook and Instaram integration. Long phase of confirmation, but presumably that has nothing to do with the app :)
I would have given zero if it was possible. Worst app ever, full of tech glitches for years. Why are you not taking action after so many customers shared the issues? Please hire proper programmers or let the ones you have fix this horrible app. You are losing customers each and every day you postpone addressing the real issue.
Hi there,
Charlotte here from Shopify support, thank you for taking the time to install and use the Facebook channel on your store and leave a review. I understand that you are running into some issues with your channel, which I would be happy to help with. I'm going to follow up with you over email to open up the lines of communication and see how we can provide more support for you on this.
Charlotte | Shopify
Having hard time to setup my Facebook account, in order to connect my pixel account with it, so bad!
Thanks for sharing your feedback! I definitely understand how frustrating that may be. I'd love to help! I’ve sent out to an email to you and hope to hear back from you soon. - Abdalla, Shopify Support
it's not let me connect any of my business manager. there is no issue with my business manager. i thought i will enjoy this service. but i'm completely depressed with this situation. can someone help me to solve this or help me to show where is the exact problem please. i will be grateful with someone's assistance. i promise i will change my review if someone at least help me to get rid from this issue..pleaseeeee
Hi there!
Thank you for taking the time to share your experience. I completely understand how this can be frustrating. To use the Facebook Channel, there are a few permissions that needs to be in place on Facebook's end first. I will be reaching out to you through email soon with more details and to make sure you are taking the most out of the app.
Looking forward to chatting with you! - Paola, Shopify Support.
Absolut zum kotzen, FB Werbeanzeigenmanager ist eine Katastrophe und Shopify will mir immer nur "Facebook" Shops andrehen anstatt sinnvolle Einstellungen an zu bieten.
Hi!
Vielen Dank, dass Sie sich die Zeit genommen haben, eine Bewertung abzugeben. Wir entschuldigen uns für die entstandenen Unannehmlichkeiten und möchten Ihnen bei einer Lösung behilflich sein. Bitte kontaktieren Sie unser Business-Support-Team über diesen Link https://help.shopify.com/en/support/support-type?returnTo=topic-select/sales-channels/sell-on-facebook-or-instagram, damit wir uns direkt mit Ihnen in Verbindung setzen und sicherstellen können, dass Sie die bestmögliche Erfahrung machen.
Danke schön,
[Meta-Unterstützung].
Facebook is becoming an important tool for our shop as our online shop is growing. Grace & Green is offering the best organic matcha in Japan. We will expand our business to offer the authentic Matcha green tea!
I just wanted to set up something similar to Kit, but it's taken a while just to get to this point in setting up the Facebook channel. Hopefully, this will work for future postings.
Thank you for sharing your feedback with us. We work hard to improve our app functionality, so I’d like to look into this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Jamilah, Shopify Support
Removed it from my store because it wasn't working, I reinstall it in hopes of it getting better. Now it won't install. I get this error: "There’s no page at this address Check the URL and try again, or use the search bar to find what you need." What does that even mean? SMH
Hi there,
This is William from Shopify Support, thank you for your alerting us to the issue you are facing with your store. I definitely want to get our app working for you and to do so I'll open up the lines of communication by emailing you directly.
William | Shopify Support Specialist