Reviews (8,834)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise the app for enhancing product visibility and sales through features like shoppable posts and ads, allowing direct purchases on social media. They value the straightforward setup, product catalog syncing, and insightful sales analytics. The responsive customer support and intuitive interface further enrich the user experience, making it a vital tool for e-commerce success via social media integration.
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I used facebook to create a page. It has some really nice features and options to make your page look nice.
Once I set up this app Facebook restricted my advertising and when I sent my ID in for review I was permanently restricted. If someone could point me in the right direction to appeal this decision I would be more than thankful!
Hey there,
Luke here from Shopify. Thank you for taking the time to share your review of the Facebook Channel with us, we really appreciate your feedback. I'm sorry to hear of the struggles you have been facing regarding your restricted Ad account. While Facebook has full control over all suspensions, I am follow up with you in an email to open up the lines of communication here as I believe we can help to get this set up properly for you.
Luke | Shopify Support
Garbage! I accidentally signed in on a personal account and cannot have it removed so I can’t do in app shopping
Hi There!
Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution. Please contact our Business Support team via this link so we can follow up with you directly and ensure you have the best possible experience.
https://help.shopify.com/en/support/support-type?returnTo=topic-select/sales-channels/sell-on-facebook-or-instagram
Thank you,
[Meta Support].
i like it , it's simple and easy to use. the direction is very easy to follow. i recommend it. Thanks
My facebook ad has been restricted. I have do every thing to comply but still not complying. I need details how to go about.
can't get it to connect correctly to shopify and to get the pixel app to work which needs to be up and running before school tomorrow. Tracie Vestal
Thanks for taking the time to leave us a review and share your feedback! We are continually improving our app, and your opinion is essential in this process, so I’d like to look into this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Rob, Shopify Support
need to connect a facebook account in order to use this. so terrible the old way of connecting the pixel was so much better and easier. please change it back
O app apresenta erros, mesmo desinstalando ele e instalando novamente continua dando erro.
Olá!
Obrigado por entrar em contato e por deixar uma avaliação do aplicativo. O problema que você estava enfrentando no aplicativo do Facebook e Instagram deve ser totalmente resolvido. Pedimos desculpas pelo inconveniente que isso lhe causou. Obrigado por usar o aplicativo!
Atenciosamente,
Steve
wont let me login my intagram account keep saying try back late r why its not working how do i suppose to connect my shop and caloge
Hi there,
William here from Shopify support, thank you for taking the time to leave a review on the Facebook app. I see that you're having trouble with one of your accounts, I can review the account to assist you with this but I'll need to send you a follow up email directly. Please look out for my upcoming email.
William | Marketplaces Support Specialist
Shopify
I used the app for my business and it is OK. Looking forward to using it for my other businesses as well