Reviews (8,828)

Overall rating
4.2
Counts per rating level
  • 66% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for enhancing product visibility and sales through features like shoppable posts and ads, allowing direct purchases on social media. They value the straightforward setup, product catalog syncing, and insightful sales analytics. The responsive customer support and intuitive interface further enrich the user experience, making it a vital tool for e-commerce success via social media integration.

February 28, 2021

i think this appit is better for help the others to growing the business and take the business very easly and fast

TENDER WIDE
Morocco
24 days using the app
September 30, 2020

I just added the app, but it's already looking promising. I hope to achieve better retargeting and take my marketing strategy to another level

Elmar
Israel
2 days using the app
October 22, 2020

This app have been helpful, I am still getting everything going. I enjoy setting up my online store and helping build my brand. I see great things happening soon.

HENNET
United States
About 1 month using the app
Meta replied October 23, 2020

Thank you for sharing your feedback and leaving a review. I'm glad to hear the process in setting up your store has been enjoyable, and I'd love to know if there is anything further you need support with. I'll be sending you a follow up email shortly to touch base. - Veena, Shopify Support

October 11, 2020

It was extremely easy to set up this channel. I haven't used yet but will update when I do. I look forward to growing my business with FB and IG.

Luxe Java
United States
24 days using the app
November 28, 2020

easy to use, setup and connect to my facebook account. nice job!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Mom Bomb
United States
2 days using the app
November 26, 2020

it helped me find ways to connect the shop with my analytics account to know what was happening. It took a while and some perseverance to get it set up though

Origin Africa
United Kingdom
24 days using the app
Edited October 8, 2022

Facebook app is slow. I have been waiting for a month and its still in review. I even emailed Facebook and they are no help. They just say keep waiting.

AEROBREW COFFEE COMPANY
United States
24 days using the app
Meta replied October 11, 2022

Hi there!

Paola here with Shopify! Thank you for your time in giving us your feedback. I understand that waiting for the review can be frustrating. This is highly dependent on Facebook, which means us at Shopify do not have a hand in getting your shop approved faster for you. However, I will be reaching out to you shortly to understand what is happening and provide you with necessary resources.

I look forward to chatting with you soon!

Paola | Shopify Support

December 7, 2020

It was very quick and easy to use. It only took about 5 minutes for me to get everything i needed to get done done.

JaiBeauty
United States
About 1 month using the app
Meta replied December 8, 2020

Thanks for sharing your feedback! I'm glad to hear you had an easy time! I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support

October 2, 2020

The setting was good. I hope it will grow my business well, I enjoyed this app. Thank you very much. ok

Catmondu
Australia
About 1 month using the app
Meta replied October 5, 2020

Thanks for letting us know how the Facebook app is working for you, we always like to hear about this. I'm going to send you an email to see how we can improve it more for you. Keep an eye on your inbox for that email. - Cíara, Shopify Support.

December 29, 2020

this platform was very easy to setup and use. very easy step by step instruction to get my store going. I am very excited to see where this leads

Moe's $5 Paparazzi
United States
23 days using the app