Reviews (8,820)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise the app for enhancing product visibility and sales through features like shoppable posts and ads, allowing direct purchases on social media. They value the straightforward setup, product catalog syncing, and insightful sales analytics. The responsive customer support and intuitive interface further enrich the user experience, making it a vital tool for e-commerce success via social media integration.
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It was frustrating not understanding why my ad account had gotten banned when it was the first time I had set anything up but after several days going back and forth with Facebook, it was easy to get my pixel integrated. I wish there was better transparency with Facebook on how to get everything set up properly the first time so that this does not happen. There are just a lot of different areas that need attention that is no intuitive to someone just starting out.
This app helped me out a lot when I opened my Shopify store. I thought it would be harder to get help from a giant in the industry, but it was very simple
Useless app... Having endless errors since installing it... And both Shopify and FB support team are not helpful at all. Have been trying to fix the tech issue for months and still no solution. No money will be spent this year on FB ads now.
Thank you for sharing your feedback. We work hard to ensure our merchants are getting the assistance they need to get the Facebook channel set up. I see you are experiencing some issues when installing the app. I'll be following up via email to discuss shortly. - Anna, Shopify Support
So far, so good. I have yet to finish the process. I want to go all the way through and make sure all the functions are working properly. Then, I can give it 5 stars.
I have been trying to sync my Shop with Facebook for the past month. When I try to update my phone number, Facebook says they sent me a verification code but I never receive one. I have been doing this periodically, because you are allowed a limited amount of requests for the verification code per day.
Hi there,
Vance here from Shopify. Thank you taking the time to leave feedback for the app. I've sent you an email to connect and offer further support to help you work through the phone verification issue you described.
Talk soon!
Vance | Shopify
It was good, but I wanted to use my Facebook account, that I’m manager of the same manager account, but I have to use the owner, but it’s okay.
I've just signed up for it and haven't used it yet! So I don't know what to say...Facebook is a respected platform so I am sure it will work fine.
Si es un poco confuso al principio tener que cambiar de pag para configurar la pag de business, pero por lo menos en esta primera parte bien, vamos a validar la parte de la creacion de campañas
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Thanks for taking the time to leave us a review and share your feedback! We are continually improving our app, and your opinion is essential in this process, so I’d like to look into this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Rob, Shopify Support
Nice app to use. There is always a room for improvement despite. However, thanks for the great work you do.