Reviews (8,764)

Overall rating
4.3
Counts per rating level
  • 66% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for enhancing product visibility and sales through features like shoppable posts and ads, allowing direct purchases on social media. They value the straightforward setup, product catalog syncing, and insightful sales analytics. The responsive customer support and intuitive interface further enrich the user experience, making it a vital tool for e-commerce success via social media integration.

November 16, 2020

I like the way it works, it helped me to understand how to connect my accounts and it was so easy to understand

NOVO CAPI
Mexico
4 days using the app
May 10, 2023

エラーが発生して接続できません。Facebookのアカウントを作る無駄な作業だけが悔やまれます。Instagramを使いたいだけなのですが、Metaのサイトでさんざん意味不明なエラーに見舞われて解決した後、さぁいよいよ接続するぞというときに、something wrong has happened. と。異なる企業間の連携なので難しいのは承知の上ですが、Meta社には望ましき点が多いと思いました。

CHEAMS
Japan
4 days using the app
Meta replied May 11, 2023

やあ!
レビューを残していただきありがとうございます。 ご迷惑をおかけして申し訳ございませんが、解決をお手伝いさせていただきたいと思います。 こちらのリンク https://help.shopify.com/en/support/support-type?returnTo=topic-select/sales-channels/sell-on-facebook-or-instagram からビジネス サポート チームにご連絡ください。お客様に直接フォローアップし、可能な限り最高のエクスペリエンスをお届けできるようにいたします。

ありがとう、
メタサポート。

January 22, 2023

incompréhensible impossible de publier ma pub a cause d'un refus et ca ne m'explique pourquoi j'ai eu un refus

StylingBrush
Guadeloupe
4 days using the app
Meta replied May 4, 2023

Bonjour à tous!
Merci d'avoir pris le temps de laisser un avis. Nous nous excusons pour la gêne occasionnée et souhaitons vous aider à trouver une solution. Veuillez contacter notre équipe d'assistance aux entreprises via ce lien https://help.shopify.com/en/support/support-type?returnTo=topic-select/sales-channels/sell-on-facebook-or-instagram afin que nous puissions vous suivre directement et vous assurer d'avoir la meilleure expérience possible.

Merci,
[Méta-soutien].

July 22, 2023

great stuff! cant' complaint about it. Integration took less than 10 minutes and the best part is that I didn't have to have great knowledge of it.

Hidden Grounds Coffee
United States
4 days using the app
Meta replied July 28, 2023

Hi There!

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Thank you,
Meta Support

September 25, 2020

An amazing wrap around to Facebook's tedious business manager, made the entire process smooth and simple. Amazing.

The Yogi Master
Israel
4 days using the app
October 30, 2023

Good.

Beelaunch.com
United States
4 days using the app
Meta replied November 3, 2023

Hi There!

Thank you for taking time to leave a review. We appreciate hearing from our customers!

Thank you,
Meta Support

October 9, 2023

Connecting to Shopify was quite easy, I just followed the workflow and bingo !!!!

The Kool Kitchen
United States
4 days using the app
Meta replied October 13, 2023

Hi There,

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Thank you,
Meta Support

September 24, 2020

first it was messing up my pixel data now its firing the pixel twice. this is terrible, you should give people the option to just use the old way of setting up pixel, you people don't care about others frustration they are having with your app, day and night I've been trying to fix this, there is no support, nothing to help!

AeroGlow
United States
4 days using the app
Meta replied September 25, 2020

Thanks for sharing your feedback! That definitely sounds frustrating, and I get where you're coming from. I'd like to help in anyway that I can. In that regard, I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support

January 13, 2021

I consider Shopify to be essential for the development of my business. I would like it to be better implemented in Romania

Senior Suport
Romania
4 days using the app
January 27, 2021

The app is super easy, straightforward and quick to set up. My sales channels were connected in no time at all and I don't know why it took me so long to start this process. Way easier than I expected.

StylWed
United States
4 days using the app