Reviews (8,197)

Overall rating
4.3
Counts per rating level
  • 66% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for boosting product visibility and customer engagement through easy integration and product catalog syncing for shoppable posts and ads. The setup is straightforward, enhancing ad management and sales tracking, crucial for business growth. Responsive customer support is also highlighted for efficiently resolving issues, ensuring a user-friendly experience that aids in effective social media marketing management.

December 5, 2023

a little hard to navigate.
my products took weeks and i still cant see them in shop
ads that i pay for are not targeting the people i tell it to
I told it local women age 21-54 and all the comments and i like i continue to get are from women in other countries,

Modern Trendz
United States
4 months using the app
Meta replied December 15, 2023

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

April 30, 2024

My Facebook page and Instagram account not connected to my Shopify website
Just show this app isn't compatible with your store
Tu mai kya karu

333 store
China
About 1 month using the app
June 27, 2024

En lo personal he batallado mucho para configurarla y hasta la fecha no puedo vincular Instagram con mi cuenta. El equipo de soporte me ha apoyado pero no se ha podido solucionar

Eterbella
Mexico
8 days using the app
November 19, 2024

It is not currently working on my Instagram or facebook page

My Store
Australia
November 2, 2024

Diffcile

Oréza
Canada
About 8 hours using the app
July 22, 2024

Estou a dias em análise.

StorePoriom
Brazil
3 months using the app
October 15, 2024

Sehr sehr unübersichtlich

Vino del Lago
Germany
About 7 hours using the app
May 14, 2024

Es muy complicado, he tenido que anular mis cuentas de facebook y crear unas nuevas, perdiendo los seguidores que tenia por supuesto, y ahora que he conectado la nueva no puedo conectar instagram, un desastre

Avaire Style
Spain
10 months using the app
July 26, 2024

Muy mal servicio de soporte técnico cuando hay problemas. Extremadamente deficiente.

Casa Sur
Chile
8 days using the app
March 14, 2024

this app says unsupported dont know why

Tabarak Foods
Pakistan
6 months using the app
Meta replied March 21, 2024

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support