Reviews (8,725)

Overall rating
4.3
Counts per rating level
  • 66% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for enhancing product visibility and sales through features like shoppable posts and ads, allowing direct purchases on social media. They value the straightforward setup, product catalog syncing, and insightful sales analytics. The responsive customer support and intuitive interface further enrich the user experience, making it a vital tool for e-commerce success via social media integration.

Edited September 2, 2020

It was really easy to set up! Downside? There is no explanation for items that are accepted or rejected.

SarahJaneNelson
United States
About 19 hours using the app
Meta replied September 10, 2020

Thanks for sharing your feedback! We work hard to improve our app functionality, so I’d like to look into this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support

October 4, 2020

Using this app to learn more on customer experience and to build the business. It is very helpful in analysis and tracking.

Sazzgo
India
About 2 hours using the app
September 13, 2020

whether you like Facebook or not, its hard to ignore ... this app makes setting up the channel in your shopify store really easy to do

Dylan Kendall
United States
About 1 hour using the app
November 19, 2020

The app is easy to use with few clicks.
I would have appreciated to choose the Pixel Facebook name.
That one automatically given is a bit bizarre for me.

RANGEMENT OPTIMAL
United Kingdom
About 18 hours using the app
Edited October 31, 2020

Good sync between shopify and facebook. I like it ! Have the good price and sync is good. 15 minutes and everything is great.

i-Store GADE.GP
France
About 18 hours using the app
October 21, 2022

I can't even get this app setup much less use it. Right after I install the app, I get an error that reads "Sorry, something went wrong". I talked to support and they got the same error. I've installed and uninstalled numerous times and I still can get passed that error. Even the Shopify support doesn't know what's wrong with it. How is it possible to have such an important app not even load after installation?

Ashberry Woods
United States
About 18 hours using the app
Meta replied October 25, 2022

Hi there!

Paola here with Shopify! Thank you for taking your time to leave us a review. I understand that you are experiencing an issue with "Your request couldn't be processed"/"Sorry, something went wrong". Our team is already working with Meta to address this error, I will be reaching out to you shortly through emails with more details.

I look forward to chatting with you!

Paola | Shopify Support

February 25, 2021

Just starting using this feature and looking forward to learning more about it as I use it more often.

Valentini Garage Works
Canada
About 16 hours using the app
January 30, 2021

This app was very simple to set up, definitely look forward to what it will bring to the business. Thanks!

House of J'adore
United States
About 1 hour using the app
March 1, 2021

still learning, i did however struggle to sort out the facebook pixel, but i overcame and im ready to start selling

THE LIVSTORE
South Africa
About 1 hour using the app
October 13, 2020

Very quick and easy to integrate. Very easy to set up and easy to use. It has saved our team so much time. I would highly recommend it!

Kent Brushes
United Kingdom
About 1 hour using the app