Reviews (8,717)

Overall rating
4.3
Counts per rating level
  • 66% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for enhancing product visibility and sales through features like shoppable posts and ads, allowing direct purchases on social media. They value the straightforward setup, product catalog syncing, and insightful sales analytics. The responsive customer support and intuitive interface further enrich the user experience, making it a vital tool for e-commerce success via social media integration.

December 11, 2020

I have enjoyed the set up of our account with Facebook/Instagram. It has been very straight forward! Cheers to a better business : )

Life-Cycle-Organics
United States
About 1 hour using the app
October 15, 2020

Easy setup & works smoothly. No tech skills required. I recommend this app for anyone trying to boost their sale on FB.

Green Rebels DK
Denmark
About 1 hour using the app
September 24, 2020

so far so good. Simple and easy to use and will hopefully continue to be that way. It has only been a few days so time will tell

The Dancing Farmer
Australia
About 1 hour using the app
Edited August 31, 2021

I don't like it because it has annoying customer care management system. If only it introduced a real customer care service.

The Prousen
Italy
21 minutes using the app
Meta replied September 3, 2021

Hello,
Jack here from Shopify. Thanks for taking the time to submit your feedback. I'm going to follow up with you over email to open up the lines of communication and see if we can address some of the issues you were having with the app.
Jack | Shopify

November 30, 2020

I used the app and its just perfect
Helped in adds and its very brilliant The algorithm is exceptionally perfect and the adds are very efficient Thanks

Rozzita
United Arab Emirates
About 1 hour using the app
November 2, 2020

Una manera accesible de tener tus redes enlazadas a tu tienda y generar aspectos importantes de comunicación

Lummi
Mexico
About 1 hour using the app
Edited September 2, 2020

More ads for my professional show, classes + women empowered business, CBB + personal customer servi

CHERRY BOOM BOOM
United States
About 1 hour using the app
October 19, 2020

Facebook offers us the opportunity to increase our web traffic and sales. We have been using it for some time with success. We have just updated to the new shopping app and are looking forward to increased success.

Java Skin Care
United States
About 1 hour using the app
October 19, 2020

Can only review the set up process re. integration with my shopify store for instagram shopping - overall it was very simple and quick to do. Still waiting for approval though, so not in a position to comment on the functioning of the app...

CIORA
United Kingdom
About 1 hour using the app
March 4, 2021

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TosinShop
Brazil
About 1 hour using the app
Meta replied March 8, 2021

Thank you for taking the time to leave a review. Merchant feedback is extremely helpful to us and I'd like to ensure you are getting the most out of our app. I will be reaching out via email to ask for more details. Look forward to hearing more of your thoughts soon. - Anna, Shopify Support