Reviews (8,714)

Overall rating
4.3
Counts per rating level
  • 66% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for enhancing product visibility and sales through features like shoppable posts and ads, allowing direct purchases on social media. They value the straightforward setup, product catalog syncing, and insightful sales analytics. The responsive customer support and intuitive interface further enrich the user experience, making it a vital tool for e-commerce success via social media integration.

Edited February 7, 2021

I am not yet very familiar with this application. I'm new to it and can't wait to see the power of the app.

Hair And Curly
France
About 2 hours using the app
September 18, 2020

This was very easy to set up. Looking forward to offering my products on this new channel! I'm not very computer savvy, but the process was simple... even I could figure it out:)

Jen Ayres Home
United States
10 minutes using the app
November 14, 2020

There was an inexplicable problem where my main Insta account would not appear. Then it did. The whole set-up took hours

Stonenexus
United Kingdom
About 4 hours using the app
Meta replied November 16, 2020

Thanks for sharing your feedback! I'd be more than happy to look into this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support

November 8, 2020

super easy to instal and manage , i had problems before with other apps and now i don t need much time as before and still finish my work

LA MATTINA Kaffeerösterei
Austria
9 minutes using the app
November 19, 2020

It was very easy to use to set everything up. I'm very pleased. It breaks everything down for you so that you can understand the process and the "Ins-and-Outs" of all the settings.

D. Taylor Guitars
United States
9 minutes using the app
December 4, 2020

Too early to tell as yet. I've only just activated the app. Setup was very easy and I guess I'll be able to form an opinion down the track a little.

Maffra Machinery and Equipment
Australia
About 3 hours using the app
Meta replied December 7, 2020

I appreciate your feedback! I'm glad to hear that you're giving the app a chance. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support

February 25, 2021

seems to be helpful. thank you. I love the convenience and simplicity in listing products. changes are sometimes difficult, but im learning.

TENDEN
United States
8 minutes using the app
October 29, 2020

I have added the app trying to connect but it could not connect to shopify business manager as I could not transfer ownership of the facebook page that I own to the Shopify Business Manager. Waste of time. At the end my private facebook account has been disabled. I would not use facebook anymore for marketing. I will use google ads instead is much simpler and straightforward.

Respek G
United Kingdom
About 2 hours using the app
Meta replied November 2, 2020

Thanks for sharing your feedback! We work hard to improve our app functionality, so I’d like to look into this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support

November 11, 2020

Ce connecteur semble super efficace pour créer des campagnes sur Facebook!! A voir dans le temps si cela fonctionne bien mais pour l'instant très simple à mettre en place.

Nile-Tissu
France
8 minutes using the app
December 5, 2020

After about a year not using facebook shop, I had to reinstall the app. Installation went well. Great app. Thank you.

Cenmain.com
United States
8 minutes using the app